1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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ShinyDoll Feedback (ALL)

Sep 23, 2010

    1. Please leave feedback in the following format so as to best inform everyone of how your transaction went with the company. Be as specific as you like, and additional comments are always encouraged!

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?
       
      #1 renee_chan, Sep 23, 2010
    2. * What did you order? Eefee on the Thaasa III body
      * When did you order? 9/13/10
      * How was the communication? excellent
      * How easy was it to pay? very easy via PayPal
      * How long did it take to ship? shipped 9/21/10 arrived 9/23/10!
      * Was the quality appropriate for the price, in your opinion? Yes, very much so
      * Did the item look like the sales pictures? She's even prettier in person
      * Were you satisfied with the product? yes very much so
      * If you weren't satisfied, how did the company solve your problem? NA
      * Would you order from this company again? yes!
      * Would you buy this company's products second-hand? yes!

      ShinyDoll resin is very creamy with a slight tooth to it; it's also quite thick and heavy. The joints are fantastic! ShinyDolls can hold very natural poses right out of the box that my other dolls either can't do at all or need sueding and wiring to do.
       
      #2 renee_chan, Sep 23, 2010
    3. * What did you order? eefee on thaasa III body
      * When did you order? September 2010
      * How was the communication?absolutely brilliant
      * How easy was it to pay? extremely easy with paypal
      * How long did it take to ship?fast like lightning!
      * Was the quality appropriate for the price, in your opinion? It certainly was.
      * Did the item look like the sales pictures? Even more beautiful in real life
      * Were you satisfied with the product? YES YES YES!
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes, without doubt.
      * Would you buy this company's products second-hand? yes

      I love the originality of shinydoll's headmolds, and the wonderful poseability of the bodies.
      Wonderful dolls! wonderful service. Highly recommended. :daisy
       
      #3 pianissimo, Sep 23, 2010
    4. * What did you order? -Thaasa II body+geta feet
      * When did you order? - August 2010
      * How was the communication? - fast and wonderful!
      * How easy was it to pay? - very, paypal
      * How long did it take to ship? - really fast, a week or so
      * Was the quality appropriate for the price, in your opinion? - absolutely!
      * Did the item look like the sales pictures? - better :)
      * Were you satisfied with the product? - I was delighted even tho there was little crack on leg due to bubble and tension.
      *How did the company solve your problem? - Shin-san was so amazing, he shiped me new leg asap and wonderful Yuli head as gift which I recieved in matter of days. I was so happy and thankful!
      * Would you order from this company again? - Yes, yes yes!
      * Would you buy this company's products second-hand?- yes

      Amazing dolls... unique heads, masterfully designed bodies to push BJD posability to the limits , awesome customer care!
       
      #4 BunnieB, Sep 24, 2010
    5. * What did you order? WS Thaasa III body
      * When did you order? August 23-ish
      * How was the communication? prompt and polite - simply wonderful
      * How easy was it to pay? very easy
      * How long did it take to ship? about 3 weeks -- and this was for a preorder item
      * Was the quality appropriate for the price, in your opinion? definitely yes! Worth every penny.
      * Did the item look like the sales pictures? yes, and even better in real life
      * Were you satisfied with the product? yes! Shinydoll bodies are truly the crème de la crème and I could not be happier with mine.
      * If you weren't satisfied, how did the company solve your problem? n/a, there were no problems at all with the item or the service. ^^ However, Shin-san was even kind enough to modify the neck hole of the (Delf) head that I was putting on the Thaasa body when there was a fit issue!
      * Would you order from this company again? Definitely. ShinyDOLL is one of the nicest companies I have ever dealt with.
      * Would you buy this company's products second-hand? Yes, if it was a good price, but I'd be happy to buy from ShinyDOLL directly.
       
      #5 Dolly, Sep 24, 2010
    6. What did you order?
      Thaasa II body NS
      * When did you order?
      August 2010
      * How was the communication?
      Prompt and perfect
      * How easy was it to pay?
      Very easy.
      * How long did it take to ship?
      Just a few days
      * Was the quality appropriate for the price, in your opinion?
      Worth every penny.
      * Did the item look like the sales pictures?
      Yes
      * Were you satisfied with the product?
      Completely
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      I plan to .
      * Would you buy this company's products second-hand?
      Absolutely. The quality of Shinydoll's products are unmatched.
       
      #6 Stella Maris, Sep 25, 2010
    7. Please leave feedback here for NemuiDoll (European Shinydoll dealer)

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Any other comments?
       
      #7 babytarragon, Sep 28, 2010
    8. * What did you order? Shinydoll Fragille body
      * When did you order? 14.9.2010
      * How was the communication? Brilliant
      * How easy was it to pay? Easy, with paypal
      * How long did it take to ship? Superfast shipping, I was surprised and very pleased!
      * Was the quality appropriate for the price, in your opinion? Absolutely
      * Did the item look like the sales pictures? Even better!
      * Were you satisfied with the product? 100%
      * Would you order from this company again? 100% yes
      * Any other comments? Thank you so much!
       
      #8 junipa, Sep 28, 2010
    9. * What did you order? Thaasa II body
      * When did you order? 9/26/2010
      * How was the communication? great!
      * How easy was it to pay? very easy via PayPal
      * How long did it take to ship? Shipped on 10/4/10 received 10/6/10
      * Was the quality appropriate for the price, in your opinion? yes!
      * Did the item look like the sales pictures? even better!
      * Were you satisfied with the product? yes!
      * If you weren't satisfied, how did the company solve your problem? NA
      * Would you order from this company again? I plan to!
      * Would you buy this company's products second-hand? Yes!

      I ordered the Thaasa II body for a floating head. I sent the head to Shin-san and he kindly modded it to fit on the body. It looks wonderful, like she was made for the Thaasa body! I don't think there is any other doll company out there that will modify your doll's head so you can make hybrids out of their bodies.
       
      #9 renee_chan, Oct 6, 2010
    10. * What did you order? OOAK ShinyDoll EEfee
      * When did you order?2/11
      * How was the communication? Excellent - prompt, friendly, helpful
      * How easy was it to pay? Very
      * How long did it take to ship? Super fast
      * Was the quality appropriate for the price, in your opinion? better than expected - absolutely perfect!
      * Did the item look like the sales pictures? pictures were lovely, but Eefee exceeds expectations!
      * Were you satisfied with the product? Absolutely
      * If you weren't satisfied, how did the company solve your problem? No problems
      * Would you order from this company again? Yes! already planning next order
      * Any other comments? Thank you so much for making this such an easy and delightful transaction and making it possible for Eefee to live with me!!!
       
      #10 bajib, Mar 9, 2011
    11. * What did you order? Normal skin Fragille Hikali.
      * When did you order? September 9.
      * How was the communication? Very good.
      * How easy was it to pay? Very easy through Pay Pal.
      * How long did it take to ship? Just one week (from Japan to Mexico).
      * Was the quality appropriate for the price, in your opinion? Mostly yes, I would like the color/texture resin of the diferent pieces of the doll to be more uniform amongst them.
      * Did the item look like the sales pictures? Very close (the exeption would be what I mentioned in previous point). In the other hand this dolls are so beautiful in person (more than in pictures) have the greatest sculpts (with great personality), and construction (therefore posability).
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? Yes.
      * Would you buy this company's products second-hand? I would rather buy directly from Shiny Doll.

      Great purchase, don't regret at all.
       
      #11 Graratiam, Oct 11, 2011