1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Dollstol Feedback

Jul 28, 2011

    1. www.dollstol.com

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?

      PLEASE STICK TO THE FACTS!
       
    2. What did you order? Maru
      When did you order? 6/23/2011
      How was the communication? Perfect, they always replied in a day or two
      How easy was it to pay? Very easy, with Paypal
      How long did it take to ship? They were fast, 19 days, on 7/11
      Was the quality appropriate for the price, in your opinion? There are some very little imperfections maybe from the stamp, the hands do not move too well, but in the complex its a really nice doll
      Did the item look like the sales pictures? I actually think it looks better than the sales pictures
      Were you satisfied with the product? Yes, very satisfied
      If you weren't satisfied, how did the company solve your problem? N/A
      Would you order from this company again? Yes
      Would you buy this company's products second-hand? Yes
       
    3. * What did you order? Dollstol Lucy with faceup
      * When did you order? December 2010
      * How was the communication? Excellent
      * How easy was it to pay? you have to post on the Q&A board to order, (you can't use the shopping cart) but other than that, it's very easy
      * How long did it take to ship? it arrived early February
      * Was the quality appropriate for the price, in your opinion? quality was better than the price, in my opinion
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? yes
      * Would you buy this company's products second-hand? depending on the condition it was in due to owner use.