1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Merry Doll Round Feedback (ALL)

Jun 26, 2012

    1. Please leave feedback for Merry Doll Round in this thread.

      What did you order?
      When did you order?
      How did you order? (Etsy, Facebook...etc?)
      How was the communication?
      How easy was it to pay?
      How long did it take to ship?
      Was the quality appropriate for the price, in your opinion?
      Did the item look like the sales pictures?
      Were you satisfied with the product?
      If you weren't satisfied, how did the company solve your problem?
       
      #1 Zagzagael, Jun 26, 2012
    2. What did you order?
      Merry Doll Round Head (Merry) in fresh skin + Custom Face-up (she also came with tongue and teeth parts)
      When did you order?
      February 9, 2012 (I was tying to figure out if the head would work before that though, so I probably have a whole list of emails to Merry Doll Round earlier than this.)
      How did you order? (Etsy, Facebook...etc?)
      I used the email that she gave here on DoA (now she has a website).
      How was the communication?
      It was ok. I started contacting her once every week or 2 when the head had still not arrived and everyone else on DoA had received theirs. She stopped responding on May 31st and I used a vairtey of communication methods to try to reach her (email, facebook, flickr, comments on blog, DoA, etc.). I also called USPS several times. I finally got a response on June 25th. She said that she would send me a new head if USPS could not find mine.
      How easy was it to pay?
      Very easy, I used Paypal.
      How long did it take to ship?
      It did not take that long to ship, but it didn't arrive until June 27. 2012.
      Was the quality appropriate for the price, in your opinion?
      Yes and no. I love the head and the face-up, but there is a gap between the head cap the actual head of the doll. The inside of the head is not very smooth either (it has many pits). One of the magnets fell out when I opened it as well, so it had to be reglued.
      Did the item look like the sales pictures?
      Yes, it did.
      Were you satisfied with the product?
      Yes, except for the head gap (I can live with the pits on the inside of the head).
      If you weren't satisfied, how did the company solve your problem?
      There is really nothing to be done about the head gap. When the head didn't arrive right away Merry Doll Round did finally contact the post office in May and I did end up receiving it.
       
      #2 Pinkeed, Aug 6, 2012