1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Blanki (Mystic/Enchanted Eyes Dealer) Feedback (ALL)

Jul 15, 2010

    1. EDIT: This thread was moved here, so I guess I'll try to format it properly now.

      Mystic Eyes

      * What did you order?
      2 pairs of eyes; 14mm Violet & 16mm Sky Blue

      * When did you order?
      July 2009 for the pre-order & from blanki to Mystics directly, the payment was made August 2009.

      * How was the communication?
      Through the group order placed by blanki here on DoA, PERFECT. She sent updates through email continuously for one year ensuring no one was out of the loop. The communication from Mystic Eyes to blanki, however, was deceiving. For just about one year, random shipping dates were given just about every month and for one year none of them were held true. The package was received by blanki (and later myself) in July of 2010.

      * How easy was it to pay?
      Very easy since it was through a GO here. Paypal including shipping was sent to blanki and she took care of the rest.

      * How long did it take to ship?
      Order was placed by blanki August '09 & she receiving the eyes July '10. The first shipping date was meant to be in October '09.

      * Was the quality appropriate for the price, in your opinion?
      Discluding the defect on one ...a bit too pricey imho, but they're one of a kind really. Best design I've seen in eyes.

      * Did the item look like the sales pictures?
      Basically the same considering computer monitor differences.

      * Were you satisfied with the product?
      On my 14mm Violet eyes, yes. They're beautiful~
      On my 16mm Sky Blue eyes, no. There is a defect on one of the eyes and a remake/partial refund is underway.
      Observe:
      [​IMG]

      -2- -3- -4-

      That there is a hair lodged beneath the finishing coat of the eye. Right by the iris~

      * If you weren't satisfied, how did the company solve your problem?
      TBA. I will try to update when a result is finalized. As of right now- blanki was able to contact Mystic and, with my example images, get them to remake one eye to replace the defected one. Let's see how long a replace takes~ ^^;

      * Would you order from this company again?
      As it stands right now, I would not currently order from them directly. The wait time was insane, and the false shipping dates were misleading for all involved. My only comfort was that I had blanki to do all the talking since it was through the GO here and not directly with Mystic. They really are a great quality eye; my beef is more with the service and the lying behind the shipping dates, I guess.

      * Would you buy this company's products second-hand?
      Yes, they really can't be faked and this method would certainly cut out the wait time. Probably the best way to go imho unless you absolutely need customs.