1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Global Tranz Feedback (ALL)

Sep 28, 2012

    1. Global Tranz
      http://globtranz.ru

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?
       
    2. * What did you order?
      A Lensv2 head in white skin.

      * When did you order?
      We agreed about the sale a few weeks ago; they were kind enough to reserve me a head when I said I didn't have money yet. I paid the head on 1st of February.

      * How was the communication?
      Amazingly friendly. The replies to my PMs were always very kind and fast. All my questions were answered nicely. I couldn't be more happy with the communication.

      * How easy was it to pay?
      The payment was made with Paypal, so it was nice and easy.

      * How long did it take to ship?
      The shipping was unbelievably fast, my parcel shipped almost right away after I made the payment! And I received the head only a few days later.

      * Was the quality appropriate for the price, in your opinion?
      Yes, definitely. The head is of great quality and really beautiful.

      * Did the item look like the sales pictures?
      Yes. There were even picture of the blank head, which is always good. The buyer definitely knows what they're ordering!

      * Were you satisfied with the product?
      Definitely! But I'm even more satisfied with the way this company treats their customers - I've never had such a pleasant transaction with a company. Everything went perfect, I couldn't be happier.

      * Would you order from this company again?
      I'd be delighted to order from them again, if such a situation happens.

      * Would you buy this company's products second-hand?
      Yes I would.