1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for K-doll

Mar 2, 2013

    1. Feedback for K-doll
      Website: http://k-doll.com/


      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Were there any missing or broken items in your order?
      * If there were any problems with your order, how did the company handle them?
      * Would you order from this company again?
       
      #1 idrisfynn, Mar 2, 2013
    2. * What did you order?
      Khan WS head
      * When did you order?
      May 19, 2013
      * How was the communication?
      Very good. I got an order confirmation and a notice with the estimated shipping date shortly before the head shipped, asking if there was a change of address. And finally shipping notice with tracking no.
      * How easy was it to pay?
      Very easy via Paypal.
      * How long did it take to ship?
      12 days.
      * Were there any missing or broken items in your order?
      No.
      * If there were any problems with your order, how did the company handle them?
      N/A
      * Would you order from this company again?
      Absolutely!
       
      #2 evie the kid, Jun 19, 2013
    3. * What did you order?
      K-doll Khan - full doll with eyes

      * When did you order?
      April 9 2013

      * How was the communication?
      No issues, got my shipping notice at the time it was projected to be shipped.

      * How easy was it to pay?
      Paid via Paypal, very easy.

      * How long did it take to ship?
      I got him about a week after ordering!

      * Were there any missing or broken items in your order?
      No issues. He was nicely packed in a foam cutout, very secure.

      * Would you order from this company again?
      Absolutely. I think this is my third or fourth time ordering from K-doll, I am so happy I have a K-doll back in my resin group again!!
       
      #3 idrisfynn, Jun 19, 2013
    4. This is my first experience with K-doll. I fell in love with KeiKei's Sculpt at first sight and attempted the following~

      * What did you order?
      KeiKei NS head

      * When did you order?
      11 Dec 2013

      * How was the communication?
      I had problems creating an account and ordering from k-doll.
      I tried with various browsers and emails but kept having an korean error message pop up on either attempts.

      However, I did manage to contact the seller via email and ordered from there.
      As for that, I had no issues, & later received an invoice for my purchase on 21st Jan.
      I got my shipping notice at the time it was projected to be shipped.

      * How easy was it to pay?
      It was easy, paid via Paypal

      * How long did it take to ship?
      It got shipped on the 29th Jan, received it on the 3rd Feb.
      So it took around 5 days?

      * Were there any missing or broken items in your order?
      Nope there was no issues regarding to that. But I had an issue regarding the head cap... There was a large gap and there seemed to be a sanding problem..


      * If there were any problems with your order, how did the company handle them?
      I sent them my enquiry asking if it was normal and they explained to me why it was so...

      * Would you order from this company again?
      It depends... >< I will have to see if there is another sculpt which draws me like KeiKei..
      Haha. ^^

      Pro points: I liked their certificate alot. It's really nice ~
      & the sculpt excluding that little "flaw" is lovely..

      Neg points: Would be the unexpected "flaw" I found I guess?
      I'm still very new to this hobby (owns a total of 1 doll, lol), so I don't know if stuff like that is common but I was really surprised and felt a little disappointed...

      But overall, an ok experience~ ^^
       
      #4 akiumie, Feb 9, 2014