1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Aquarius Doll Feedback

Jan 14, 2014

    1. AQUARIUS DOLL
      http://www.aquariusdoll.com/index.php

      Please copy and paste this template, then give your responses.

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Were there any missing or broken items in your order?
      * If there were any problems with your order, how did the company handle them?
      * Would you order from this company again?

      PLEASE STICK TO THE FACTS!
      ​
       
      #1 shirahime, Jan 14, 2014
    2. * What did you order?
      AQR Fairy 16 Jessie. Light Brown Skin with face up.

      * When did you order?
      December 19th 2013.

      * How was the communication?
      Excellent. I left them a message on their Q&A board and they responded quite promptly. I also got notification when my order shipped.

      * How easy was it to pay?
      Easy with Paypal.

      * How long did it take to ship?
      A month even with Christmas and New Year holidays. They shipped the doll January 10th 2014.

      * Were there any missing or broken items in your order?
      Nope. Everything was there and complete.

      * If there were any problems with your order, how did the company handle them?
      N/A

      * Would you order from this company again?
      I mostly certainly would. Great service and great dolls.
       
      #2 shirahime, Jan 14, 2014
    3. * What did you order?
      I ordered an Aquariusdoll Ava in light tan resin.

      * When did you order?
      January 13, 2013...Right after they opened!

      * How was the communication?
      Very, very good. They are always so friendly.

      * How easy was it to pay?
      Very easy!

      * How long did it take to ship?
      Less than a month. Right on their schedule!

      * Were there any missing or broken items in your order?
      No, the remembered everything.

      * Would you order from this company again?
      Most definitely! AquariusDoll is one of my favorite companies now. I was a little nervous when I first ordered as there was obviously no reviews about them, but I was not disappointed in any way. They are always quick to reply and do so in a very kind, helpful manner. Their box is absolutely gorgeous, and their dolls are out of this world!
       
      #3 Animethemed, Jan 16, 2014
    4. Totally forgot to post here. ^^;

      * What did you order?
      Ella in light brown skin, Mia in white skin, both with face-up.
      * When did you order?
      12th of February 2013
      * How was the communication?
      Very nice and friendy
      * How easy was it to pay?
      Easy with Paypal.
      * How long did it take to ship?
      It took until March the 6th. Really quick.
      * Were there any missing or broken items in your order?
      No, everything was there, nicely and securely packed in their nice shiny boxes.
      * If there were any problems with your order, how did the company handle them?
      n/a
      * Would you order from this company again?
      Yes.
       
      #4 Laoky, Jan 25, 2014
    5. * What did you order?
      Fairy LBS Chloe

      * When did you order?
      January 24th, 2014

      * How was the communication?
      Fantastic. I asked, at one point, if they had an estimate for when my girl would be sent out and they told me the exact day that she would be shipped.

      * How easy was it to pay?
      It was a bit confusing just because I didn't see that you were supposed to click something else to continue to paypal to make the payment...so that was really just user error. :P

      * How long did it take to ship?
      She arrived exactly a month to the day from the time I ordered her. I had to pick her up from the post office on the 25th because I wasn't home to sign for her the 24th...XD

      * Were there any missing or broken items in your order?
      Nope!

      * If there were any problems with your order, how did the company handle them?
      No problems.

      * Would you order from this company again?
      Absolutely!
       
      #5 Miyukisetsu, Mar 4, 2014
    6. * What did you order?
      Fairy 43 Mia
      * When did you order?
      5th September 2013
      * How was the communication?
      Very good! They always replied promptly to every message I left on teh Q&A board
      * How easy was it to pay?
      Very easy (PayPal)
      * How long did it take to ship?
      They were so fast! They sent the doll on 24th September, that is 19 days after placing order!
      * Were there any missing or broken items in your order?
      No, everything was perfect
      * If there were any problems with your order, how did the company handle them?
      -
      * Would you order from this company again?
      Yes! I actually ordered a Fairy 16 on layaway.
       
      #6 christinopia, Mar 7, 2014
    7. * What did you order?
      -Aqr Winnie 16 cm in tan
      * When did you order?
      -February 2014 (during their event after these dolls appeared)
      * How was the communication?
      -It was good, the company answered all my questions at their A&Q
      * How easy was it to pay?
      -No problems at all - the company explained their layaway plan and sent 3 invoices for me; I paid with PayPal)))
      * How long did it take to ship?
      -Quick shipment -as it could be to Russia))
      * Were there any missing or broken items in your order?
      -No! The company even put the eyes I asked!!!
      * If there were any problems with your order, how did the company handle them?
      I know some people say their tanned skin doll (bought when they just appeared at the site) becomes greenish or green spots appeared on it.. I don't see it on my doll still.. Hope it won't be so fast!
      -----
      * Would you order from this company again?
      -Perhaps! I really like these dolls and their (body) positions/abilities!
       
      #7 Bayle, Sep 30, 2014