1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Tree Design Feedback (ALL)

Jun 23, 2014

    1. Tree Design
      http://i-treedesign.kr/

      Please copy and paste this template, then give your responses.

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Were there any missing or broken items in your order?
      * If there were any problems with your order, how did the company handle them?
      * Would you order from this company again?

      PLEASE STICK TO THE FACTS!
       
      #1 Malaryush, Jun 23, 2014
    2. * What did you order?

      Clothes & accessories. (They had a black SD boy polo top that I'd been looking everywhere for!)

      * When did you order?

      16th of August 2015

      * How was the communication?

      Non existent - however I suspect that was probably because I accidentally made a mistake in my email address when I completed the 'membership' form. Although I corrected it before I made my actual order, I still never received an email from them. (I hasten to add this wasn't a problem and I certainly wouldn't hesitate to order from the again...)

      * How easy was it to pay?

      Incredibly easy - PayPal

      * How long did it take to ship?

      I ordered on Sunday the 16th, and when I went to check my order I discovered that it had shipped on Monday the 17th. I particularly liked how they offer you the option between registered air-mail and EMS. As I was in no hurry for my order, I chose the $10 air-mail option as opposed to paying $32 for EMS, and the small box arrived safely today, 31st of August.

      * Were there any missing or broken items in your order?

      No. Everything was carefully wrapped in bubble-wrap and arrived in perfect condition.

      * If there were any problems with your order, how did the company handle them?

      N/A

      * Would you order from this company again?

      Absolutely. :)
       
      #2 talithax, Aug 31, 2015
    3. What did you order?
      BOMBER Jacket_Black[SD17B]
      BIKER Jacket_Black[SDB]
      [SET] HOMME - Option: Set 3/SD17 Boy

      When did you order?
      June 6,2021

      How was the communication?
      No communication was necessary.

      How easy was it to pay?
      Pretty easy, paid through PayPal as guest checkout.

      How long did it take to ship?
      June 7,2021

      Were there any missing or broken items in your order?
      No, everything came in perfect condition.

      If there were any problems with your order, how did the company handle them?
      No problems at all.

      Would you order from this company again?
      Yes, of course. I am completely satisfied with my order and the condition in which the clothes came in. Clothes looked just as seen in the photos.
       
      #3 Peanut, Jun 18, 2021