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Acquire Feedback (2009)

Sep 26, 2009

    1. Acquire Feedback

      Write about your experience with this company and their products!

      Please consider answering the following questions about your experience. If there is additional information that you would like to add, please feel free!

      * What did you order?
      * When did you order?
      * Did you order directly from the company, or through a distributor or dealer?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?​
       
    2. What did you order? Four custom mixed wigs
      When did you order? June 7, 2009
      Did you order directly from the company, or through a distributor or dealer? Direct
      How was the communication? Good as always
      How easy was it to pay? Paypal
      How long did it take to ship? 3 1/2 months
      Was the quality appropriate for the price, in your opinion? Two of them, yes. This is my third order with Acquire, and up until now I have loved each and every one of them. (All 13 of them) This time around, the new 'layered' color mix wigs arrived fine, but the older haphazard mix blend style had thin places and ugly wefting sticking up on both wigs.
      Did the item look like the sales pictures? N/a - no pictures for custom mixes
      Were you satisfied with the product? Yes and no, since half were fine and half not.
      If you weren't satisfied, how did the company solve your problem? I've contacted Seph. No word yet.
      Would you order from this company again? I'm hesitant, now. I love the colors, but unless I can be assured that the wefting issue won't occur again, I'm not sure if I'll join the next preorder.
      Would you buy this company's products second-hand? If there was a color combo I didn't have yet. :)