1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Angelheim Feedback (2009)

Nov 9, 2009

    1. Hello all! Didn't find a thread for Angelheim, so I thought I'd start one, even at this late date. ;) I ordered an Angelheim Zion in September, even though they are a new company. I found them extremely prompt in their communications with me and generally open to customer feedback in a highly positive way. When there was a couple weeks' delay in production, they let everyone know in a timely manner.

      My guy shipped out and arrived very quickly, he was well-packed and quite secure (I was really impressed with the packaging). My Zion came with eight small snakes, as he is a gorgon, and each of them has two tiny, delicate fangs that I was worried about--but there was no damage at all! My boy was well-strung and even had a surprise second wig included, all-around good service from the company, start to finish. I will definitely order from them again. :thumbup

      .hlp
       
      #1 heidipay, Nov 9, 2009
    2. * What did you order?
      Angelheim medusa Zion with snakes and face up
      * When did you order?
      14 - 9 - 2009
      * Did you order directly from the company, or through a distributor or dealer?
      directly from the company.
      * How was the communication?
      It was excellent!!
      * How easy was it to pay?
      Very easy layaway through paypal.
      * How long did it take to ship?
      I finished payment at 13/10/2009 and Zion shipped at 1 - 12 - 2009 it was here a few days after
      * Was the quality appropriate for the price, in your opinion?
      yes it surely is!!!
      * Did the item look like the sales pictures?
      yes it looked just the same!!!
      * Were you satisfied with the product?
      yes I'm truly satisfied!!!
      * If you weren't satisfied, how did the company solve your problem?
      -
      * Would you order from this company again?
      Yes I will !!
      * Would you buy this company's products second-hand?
      If I couldn't find them new & they where in a good condition yes.
       
      #2 Agnes-Agatha, Dec 18, 2009