1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Aria Doll Feedback (2010)

Aug 11, 2010

    1. Aria Doll Feedback Thread! :)


      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?
       
      #1 InkyBear, Aug 11, 2010
    2. * What did you order?
      14 years body body

      * When did you order?
      July 26th, 2010

      * How was the communication?
      I had no need to contact them directly, but I recieved confirmation emails from them when they accepted my payment, as well as an email with a tracking number when the body was shipped out. They also keep their website nicely updated, and left a notice as to when the bodies would be shipped out.

      * How easy was it to pay?
      Easy, just used paypal

      * How long did it take to ship?
      He was shipped out on August 6th, and arrived here on the 9th, so overall just a little over a month for the entire transaction

      * Was the quality appropriate for the price, in your opinion?
      Yup!

      * Did the item look like the sales pictures?
      Exactly, though he's shorter than I imagined. Doesn't bother me though as that's precisely what I was looking for.

      * Were you satisfied with the product?
      Very!

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Absolutely :)

      * Would you buy this company's products second-hand?
      If kept in nice condition, surely.
       
      #2 InkyBear, Aug 11, 2010
    3. * What did you order?
      18yrs Majesty body

      * When did you order?
      Aug 12, 2011

      * How was the communication?
      Excellent. I had several questions for them, and they answered promptly on their message board.

      * How easy was it to pay?
      Painless through Paypal

      * How long did it take to ship?
      It shipped out September 19, and arrived on the 23rd. Total wait time was slightly more than a month.

      * Was the quality appropriate for the price, in your opinion?
      He's a bit flopsy, and I'm still trying to decide if one leg is a smidge longer than the other, but he looks nice and should perform well once I get him restrung and sueded.

      * Did the item look like the sales pictures?
      Promo pictures were in tan, I ordered NS, but otherwise yes.

      * Were you satisfied with the product?
      Yes. I needed a 65cm body and this was the best choice of the available options.

      * Would you order from this company again?
      Possibly. Depends on how well he behaves once I get him restrung.

      * Would you buy this company's products second-hand?
      See above.
       
      #3 tygati, Sep 24, 2011
    4. * What did you order?
      -       16 yrs Classic boy doll body NS
      * When did you order?
      - 28 June 2011 arrived at 14 july 2011
      * How was the communication?
      - Nice but i don't ask anything.
      * How easy was it to pay?
      - Easy Via Paypal
      * How long did it take to ship?
      Very fast shipping I think because they change selling method.
      * Was the quality appropriate for the price, in your opinion?
      - Nice, I like they body.
      * Did the item look like the sales pictures?
      - Promote pic and my boy body just same but they NS skin brighter than other company.
      * Were you satisfied with the product?
      - Yes
      * If you weren't satisfied, how did the company solve your problem?
      - -------
      * Would you order from this company again?
      - Maybe
      * Would you buy this company's products second-hand?
      - Maybe
       
      #4 ameame, Sep 27, 2011
    5. * What did you order?

      I've ordered an doll from them

      * When did you order?

      June 2011

      * How was the communication?

      The communication was good, my questions were answered on the Q&A board.

      * How easy was it to pay?

      Very easy, Paypal.

      * How long did it take to ship?

      It didn't take long, about four weeks.

      * Was the quality appropriate for the price, in your opinion?

      Yes, the quality of the items is very good.

      * Did the item look like the sales pictures?

      Yes, it looked exactly like in the sales pictures

      * Were you satisfied with the product?

      Yes.

      * If you weren't satisfied, how did the company solve your problem?

      One of his hands arrived with broken fingers, the company sent me replacement parts ^___^.

      * Would you order from this company again?

      Yes, I would.

      * Would you buy this company's products second-hand?

      Yes, I would.
       
      #5 Sharkyra, Dec 16, 2011
    6. * What did you order?
      16 yrs Dante head on 18 yrs Majesty body
      * When did you order?
      Order placed Oct 10 2011, paid off Nov 1 2011
      * How was the communication?
      Pretty good. I did get an answer practically almost every time I asked a question, though it took a while sometimes.
      * How easy was it to pay?
      Very. Paypal in two payments.
      * How long did it take to ship?
      THIS was the kicker. They promise fast shipping, and while I did have a special order, I was told he'd ship first about a week after I paid the second part. After that, there was a lot of 'sorry, next Monday' for about a month. Then I got a tracking number, but it never worked...About two weeks later they got back to me and told me there was a bug and he didn't ship, and would ship soon with a different number. He did ship later, but with the same tracking number. He arrived on Dec 22, 2011.
      * Was the quality appropriate for the price, in your opinion?
      Well, I love him. Only thing that I think isn't all there is this body's locking grooves on his torso joint- I can't get him to actually be able to use them! I think sueding will improve his torso joint and it's not really an issue, but just odd.
      * Did the item look like the sales pictures?
      Yes! *_*
      * Were you satisfied with the product?
      Yes!
      * If you weren't satisfied, how did the company solve your problem?
      n/a, but they were very polite and apologetic about my shipping issues.
      * Would you order from this company again?
      Maybe. If they had another doll I wanted, I might wait and see if other people order and have good experiences first, or wait until they're not having an event, or just try a simpler order or one with no layaway... Or just be prepared to wait longer than expected. It's not really a long wait compared to other companies, but it's that they don't make their projections that's frustrating.
      * Would you buy this company's products second-hand?
      Sure!
       
      #6 phoenix_kaji, Jan 21, 2012