1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Autumn Event & New Dolls at FairyLand

Aug 31, 2009

    1. Updated Notice regarding Realpuki compatibility (Sep 07)
      Dear customers,

      Firstly we would like to thank you for your support for FairyLand's new dolls and Autumn event.
      This announcement is regarding some compatibility issue between RealPuki and Pukipuki.

      RealPuki can wear following Pukipuki items,
      - Pukipuki faceplates
      - Pukipuki head (although neck may appear too short with Pukipuki head)

      RealPuki can wear following Pukipuki items, but it may look too big as RealPuki has smaller wrist and ankles,
      - Magic items (Pumpkin head, Skull mask not compatible)
      - Outfits, wigs

      Pukipuki can wear following RealPuki items,
      - Realpuki faceplate

      ** NOTE: Realpuki head (back of head) is not compatible with Pukipuki body as the neck is too large for the head to fit. Our apologies for the mistake with earlier notice.
      (RealPuki faceplate can fit on the back of Pukipuki head)

      Product page description for RealPuki has been changed to following as RealPuki head (back of head part) cannot be used on Pukipuki body,
      * Faceplates for Pukipuki can be put on RealPuki. Magic Items, head, wigs and outfits for Pukipuki can be used but may look too big. Realpuki faceplates can be put on pukipuki, but other parts and items may not work.

      [​IMG]

      More photographs of RealPuki body and comparison with Pukipuki can be viewed here,
      http://dollfairyland.tistory.com/

      Our apologies for any inconveniences caused. If you have any concerns please contact FairyLand via CS Center or email.

      Thank you.


      ------------------------------------------------------------


      Dear customers,


      Firstly we would like apologize for keeping you waiting long time for the Summer Event. Our urge to introduce different event this summer has caused some delay. Unfortunately photographs of event gifts are not available at this stage, but will be updated as soon as they are ready.

      Also, we are happy to introduce a new line-up of dolls, called RealPuki. Realpuki is similar size to Pukipuki and can wear most Pukipuki items (excluding skull mask or pumpkin head). Please refer to the information below for more information.


      New Event!
      Event period: August 31, 2009 ~ October 4

      (The event applies to all orders placed in during the event period AND/OR payments received within the event period)

      Event gifts:
      Order above $295 - 1 type: Puki Pumpkin Head
      Order above $395 - 1 type: LittleFee Ante Winking Faceplate
      Order above $495 - 1 type: MiniFee Breakaway Scar Head & Scar Hand (right)
      Order above $595 - 1 type: MiniFee Breakaway Scar Head & Scar Arm set (right)
      Order above $1000 - 2 types: MiniFee Breakaway Scar Head & Scar Arm set (right), MiniFee Shiwoo Scar Head & Scar Arm set
      Order above $1500 - 4 types: MiniFee Breakaway Scar Head & Scar Arm set (right), MiniFee Shiwoo Scar Head & Scar Arm set, LittleFee Ante Winking Faceplate, Puki Pumpkin Head
      (Price excludes shipping fee)
      Colored resin shoe parts will be included for RealPuki orders placed during the event period.

      Please read following information carefully before placing your order.

      * Arm set is available for right arm only, and includes upper arm, lower arm, elbow, wrist and hand with markings. They are produced from A-Line boy hand. MiniFee Scar head & Scar arm set is considered as one gift.
      ** Puki Pumpkin Head is colored resin part which can be put on Pukipuki head only. Pumpkin head will not fit on other dolls such as Realpuki or PukiFee.
      *** Request for event gift swap will only be received via order comment on the form at the time of order placement (before payment confirmation). Changing event gift request after this point is not accepted.
      **** Swapping event gift request can be accepted on "one set of item to another" basis (with the gift valued lower than one you are eligible). Maximum number of event gifts applicable to one particular order is 4, even if the order exceeds $1500 by large amount.
      ***** Faceups and eyes are not supplied with event heads.
      ****** Please understand that shipping may take longer than stated processing time for orders placed during the event period.


      New Dolls!
      LittleFee Full Packages
      LittleFee Ante Elf Full Package (Petit Ange)
      LittleFee Rachel (Boy) Full Package (Petit Ange)
      LittleFee Rachel (Girl) Full Package (Kindergarten)
      LittleFee Bisou (Boy) Full Package (Kindergarten)
      LittleFee Bisou (Boy) Full Package (Little Bear)
      LittleFee Bisou (Girl) Full Package (Little Bear)

      LittleFee Basic
      LittleFee Ante Elf Basic
      LittleFee Rachel (Boy) Basic
      LittleFee Rachel (Girl) Basic
      LittleFee Bisou (Boy) Basic
      LittleFee Bisou (Girl) Basic

      Realpuki
      Realpuki Soso Full Package
      Realpuki Tyni Full Package
      * Realpuki is a new line-up of 9.5cm doll. Pukipuki parts, wigs and outfits can be used on Realpuki. Realpuki faceplate can be used on Pukipuki, but other parts are not likely to fit on Pukipuki.
      ** Realpuki are released in limited number each month due to complicated manufacturing process.

      Thank you and have a great day!
       
    2. New Dolls!
      LittleFee Full Packages


      [​IMG]
      LittleFee Ante Elf Full Package (Petit Ange)
      LittleFee Rachel (Boy) Full Package (Petit Ange)

      [​IMG]
      LittleFee Rachel (Girl) Full Package (Kindergarten)
      LittleFee Bisou (Boy) Full Package (Kindergarten)

      [​IMG]
      LittleFee Bisou (Boy) Full Package (Little Bear)
      LittleFee Bisou (Girl) Full Package (Little Bear)



      Realpuki
      * Realpuki is a new line-up of 9.5cm doll. Pukipuki parts, wigs and outfits can be used on Realpuki. Realpuki head can be used on Pukipuki, but other parts are not likely to fit on Pukipuki.
      ** Realpuki are released in limited number each month due to complicated manufacturing process.


      [​IMG]
      Realpuki Soso Full Package

      [​IMG]
      Realpuki Tyni Full Package
       
    3. Event Gift Photographs
      Puki Pumpkin Head
      [​IMG]
      [​IMG]

      LittleFee Ante Winking Faceplate
      [​IMG]

      MiniFee Breakaway Scar Head & Scar Hand
      [​IMG]

      MiniFee Breakaway Scar Head & Scar Arm Set
      [​IMG]

      Another picture of Scar Arm Set
      [​IMG]
      NOTE: MiniFee Scar Arm set is right hand & arm, not left as stated in previous notices. Our apologies for the confusion!

      MiniFee Shiwoo Scar Head
      [​IMG]


      [Event specific questions]
      Q: Can I choose the skin tone of the gift?

      A: Yes, if the request is made on the order comment (otherwise the skin tone for event gift will be chosen according to the doll in that particular order).
      Any notes written on Paypal and/or Eximbay payments will be disregarded.


      Q: How many Puki Heads or LittleFee Faceplates can I receive with $1000+ order if I don't want MiniFee parts?
      A: For $1000+ order, maximum number of gifts you will receive is 2 (ie. 2 faceplates).
      For $1500+ order, maximum number of gifts you will receive would be 4.
      Swap request can be accepted on "one set of item to another" basis (with the gift valued lower than one you are eligible).
      MiniFee head & arm set is considered as one set of gift.
      Request for event gift swap will only be received via order comment on the form at the time of order placement (before payment confirmation). Changing event gift request after this point is not accepted.


      Q: Does Puki Pumpkin Head work on PukiFee body?
      A: Puki Pumpkin Head only works with Pukipuki body, and not PukiFee.


      Q: Will Puki Pumpkin Head be sold separately in the future?
      A: Yes, we have plans to sell it as Magic Item for Pukipuki.


      Q: Are you going to release MiniFee Breakaway?
      A: We don't have any immediate plans to release MiniFee Breakaway, but it is a possibility.
      MiniFee Shiwoo and Breakaway Scar heads are not likely to be available for sale.


      Q: Does MiniFee Scar Arm set work on A-Line girl body or B-Line bodies?
      A: It does work with A-Line girl body or B-Line bodies, but the fit is not as good as it would be on A-Line boy body.
      Arm set may look odd on a girl body because it is designed from a boy arm.


      Q: Is MiniFee Shiwoo Scar head identical to the event head given out during the Japanese website opening event?
      A: Yes



      [New doll related questions]
      Q: Do you have photo of LittleFee Ante Elf without wig?

      [​IMG]

      Q: Do you have plans to sell glasses shown with RealPuki Tyni Full Package?
      A: Unfortunately it is difficult to sell the glasses shown with RealPuki Tyni Full Package as they are very fragile and chances of producing defective product is too great to be suitable for commercial sales. Our apologies for the inconveniences and thank you for understanding.

      Q: Can Pukipuki wear Realpuki items? (updated Sep 07)
      A: Realpuki faceplates can be put on Pukipuki, but other items (especially feet, shoes) are too small to fit on Pukipuki.
      Pukipuki items can be put on Realpuki but the fit may be big.
      Please check out our photo Blog http://dollfairyland.tistory.com/


      Q: Do you have measurement table for RealPuki?
      A: Yes, a page with a list of measurement tables for all FairyLand dolls has been linked on the menu.
      http://dollfairyland.com/infodesk/banner.php?number=60


      Q: Do you have photographs showing Realpuki without wig/comparison between Realpuki and Pukipuki?
      A: Please check out our photo Blog http://dollfairyland.tistory.com/



      [Other non-Event specific questions]
      Q: I forgot to write my request on the Order Comment form. What do I do?

      A: You can make changes on Order Comment notes if your order is still at Order Received stage (ie. before "Before Shipping" payment confirmation).


      Q: I placed an order in. What do I do now? How do I make payment?
      A: Once your order is received, payment invoice will be sent to your email address within one to two business days. It is a manual process and can be slightly delayed.
      If you have not received any emails regarding payment within three days, check your email inbox including spam mail box and then contact us via CS Center.


      Q: When can I expect my order to be shipped?
      A: You can get an approximate idea of shipping time by checking the processing time stated on the product page.
      Processing time starts from the date of payment confirmation (not date of order placement) and doesn't include weekends (Saturdays and Sundays).
      All orders are processed according to the date of payment confirmation, although some orders may be shipped out earlier than others if the order does not contain makeup and/or has very few items. However, slight delays can occur especially during the event period when we receieve larger number of orders than usual.
      Shipping notice with tracking number is sent out when shipping is made. This can also be checked by going into order status page.
      Please refer to delivery guide for more information on delivery.


      For other general FAQ's, please check out our FAQ page.
       
    4. It's possible to put RealPuki faceplates on PukiPuki, but is it possible to put PukiPuki faceplates on RealPuki? :sweat
       
    5. Is there a picture of the Puki Pumpkin head? I can't seem to find it on the FL website.. that is if it's listed there lol :sweat
       
    6. Can we see a picture of a pukipuki and a realpuki next to each other? I'm trying to figure out why the price difference is so big. Though I don't care for the real puki at all, I'm mostly curious about it.
       
    7. I would like to see a picture showing the Ante Elf showing the ears as none of the ones on site do.
       
    8. Go to the littlefee wigs and look at the brown spiral curls one that seems to be her and shows ears.
       
    9. Breakaway is the name of a very popular SD-sized mold that was originally released as a Delf when CP was still with Luts - if you look on the FL website, they did a re-release of him as a Feeple, I believe there are still pics up. :) Many of the MNFs are mini-versions of Delf SD molds.
       
    10. It's Chiwoo. But my guess is that the Ante ears look the same :)
       
    11. What skin tone are the dolls in the Little Bear Bisou Picutres, normal or white skin?
       
    12. Can we please see a picture of the ears on the ante elf? The event winking faceplate has human ears. I thought she was an elf?
       
    13. Does this mean you will keep releasing them for a long time but only in limited numbers? so there is no fear of these two dolls disappearing anytime soon right? they are not limited.

      ** Realpuki are released in limited number each month due to complicated manufacturing process.
       
    14. - LittleFee Ante Elf without wig shown ear updated (refer to FAQ on #3)
      - RealPuki can wear Pukipuki faceplate and vice versa. Note - back of head part of RealPuki is slightly cone-head shaped.
      -If you have any specific questions about your order, please leave your message on CS Center or send us an email. PM via DOA may be missed out or not answered promptly :sweat
       
    15. Because RealPuki manufacturing process is really difficult, they may not be available every month. It's also possible that they may become discontinued or sold as limited edition (decision not made yet).
       
    16. what size eyes do realpuki take?
       
    17. They take 6mm :)
       
    18. Are you planning on selling littlefee hands separately?
       
    19. Updated information regarding Realpuki (+ comparison photo). Please check out #1 post.

      LittleFee hands are planned to be updated in near future but it is likely to happen some time after the Autumn event.