http://www.bluefairyint.com * What did you order? BlueFairy Tiny Fairy Kyle BlueFairy Tiny Fairy Louis * When did you order? Kyle: ordered-6/15/06 shipped-7/10/06 arrived-7/21/06 Louis: ordered-5/14/07 shipped-6/4/07 arrived-6/7/07 * How was the communication? It was good. Leave question on their website Q&A, and they'll answer you in excellent english. When I first ordered though, they gave some bs reason(tax???? there's no customs tariff for US) for why it took so long to ship (using EMS and it took 11 days -_-) Turns out it was because I orered can of MSC which requires some extra paper works for US shipment. HOWEVER, ever since then I have absolutely NO problems with them. They've always been polite, professional and lovely. * How easy was it to pay? BF don't accept paypal, but as long as you have creditcard it is relatively easy to purchase. Maybe because I use mac (not the new intelMac either), but as most Asian sites are adjusted for PC and IE, when I make payment I would never get any indication whether I made successful transaction or not- which may become problem since it is large sum of money. * How long did it take to ship? On their site, it is said that dolls will be shipped 20 days (for preparation) from payment. In case of Louis(second purchase) that was EXACTLY 20 days * Was the quality appropriate for the price, in your opinion? I may be biased, so I'll try to be fair- I think BF makes one of the best quality dolls, and with very good price too. The mould is amazing, the resin quality is great with healthy color, even as the resin ages it just becomes nice glow-y tan which I love. They give you beautiful, delicate default faceup for both basic AND special sets, and it also includes eyes. AND the fullset option they offer is incredible value too. I mean, exclusive ajumapama shoes for every set? They definitely know quality. (Basic set: $330 / Special set: $430) * Did the item look like the sales pictures? I can proudly say, that BF is probably one of very few companies that ACTUALLY MAKES dolls that resemble their sales pictures. Their dolls being sent with default faceup (which is on their sales pic) definitely helps. * Were you satisfied with the product? Oh yes.