1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice
Severe ongoing issues and concerns with Dollshe Dollshe Ban

Bo Bergemann / Bergemanndolls feedback

Dec 20, 2012

    1. Feedback for Bo Bergemann.
      Official website:       http://www.bergemanndolls.com

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Were there any missing or broken items in your order?
      * If there were any problems with your order, how did the company handle them?
      * Would you order from this company again?
       
      #1 WinonaFlammery, Dec 20, 2012
    2. *What did you order? I have ordered several dolls from Bo: Ambriel, Addie, Bella and Sophia.
      * When did you order? Ambriel was from 2011 and Addie, Bella & Sophia were from 2012.
      * How was the communication? Communication far exceeded my expectations as Bo answered every one of my questions, which were many, and always within 24 hours.
      * How easy was it to pay? Paying was really easy, as she offerred several lay-away options, which was really helpful.
      * How long did it take to ship? Shipping was within 6 months, as was earlier than Bo had stated in her pre-order (this is rare to delivery early or on-time).
      * Were there any missing or broken items in your order? All dolls arrived in perfect condition. They came in a satin bag and bubble wrapped and packed in peanuts. Everything was flawless.
      * If there were any problems with your order, how did the company handle them? I have had no problems.
      * Would you order from this company again? I have since pre-ordered 3 more dolls from her 2013 line, so yes, I already have ordered from her again.
       
      #2 ChristinK, Apr 28, 2013
    3. * What did you order? I ordered five dolls from Bo: 2 Ambriels, Sophia, Bree and Addie
      * When did you order? All in 2012
      * How was the communication? Fantastic, the best I have ever had with any doll companies!! Bo is very friendly and easy to talk to (and it's pure delight to talk to her!), she always listens to what my needs are and I receive a perfect doll as a result.
      * How easy was it to pay? Very easy and straightforward, by PayPal
      * How long did it take to ship? Depending on the dolls. The ones that she had in stock were delivered within a month, the ones on pre-order - withing 4 months (earlier than expected!!).
      * Were there any missing or broken items in your order? No. Everything was perfect.
      * If there were any problems with your order, how did the company handle them? There were absolutely NO problems!
      * Would you order from this company again? Definitely.
       
      #3 Daisydolls, Apr 28, 2013
    4. What did you order? Emmie
      When did you order? Oct 2012
      How was the communication? Bo was a delight to deal with
      How easy was it to pay? Very easy
      How long did it take to ship? Emmie was a blank preorder and took 4 months
      Were there any missing or broken items in your order? No
      If there were any problems with your order, how did the company handle them? No problems
      Would you order from this company again? Yes
       
      #4 Calphedoll, Apr 28, 2013

    5. * What did you order? Ambriel and Sophia.
      * When did you order? 2013
      * How was the communication? Very pleasant.
      * How easy was it to pay? Quite easy.
      * How long did it take to ship? Shipping to Moscow, Russia always takes rather long but Bo Bergemann was most helpful and communicative.
      * Were there any missing or broken items in your order? No, nothing was missing or broken and there was a little present from Bo Bergemann.
      * If there were any problems with your order, how did the company handle them? No problems.
      * Would you order from this company again? Yes, I'm waiting for one more doll now.
       
      #5 Irisa, Apr 28, 2013
    6. Thank you to all who have taken the time to reply to this thread! I appreciate you all.
      Mahalo,
      Bo Bergemann
       
      #6 Bo Bergemann, May 8, 2013
    7. * What did you order? Addie
      * When did you order? Dec 2012
      * How was the communication? Super nice, prompt and helpful
      * How easy was it to pay? PayPal - doesn't get any easier :)
      * How long did it take to ship? It was instant!
      * Were there any missing or broken items in your order? No
      * If there were any problems with your order, how did the company handle them? There were no problems
      * Would you order from this company again? Getting ready to
       
      #7 mousetail, May 10, 2013
    8. I already have, Emily and Poppy.
       
      #8 fireflies, May 17, 2013