maybe also known as Zoe Kilminster (per Paypal account). Purchased a Luts Soony and paid for item on March 30th. Received e-mail on April 18th stating they shipped item via Parcel post to save shipping costs...have e-mailed them since (3 times) and no answer. Doll has yet to arrive. Placed claim with Paypal. If doll ever arrives, I'd be more than happy to reverse this feedback. Until then, buyer beware. I accidently erased the P-mails on DOA, therefor I do not recall their DOA ID name.