A while ago quite a few of us sent our dolls' head to Xshinatox of Duciel Rouge for a faceup. Apparently the artist had some computer problems and kind of dropped off te face of the earth. I've tracked a telephone number that matches the address and I call it everyday. It's a machine but I leave messages everyday. This artist still has a few heads as far as I know, this includes my own BW Impressive Hound head , eyes and wig. I included postage and payment for work not yet done when I sent Enzeru to her. I have since written letters, both normal and registered in roder to retrieve my doll's head. I even said it would be alright if the work wasn't done when she sent him back. I have yet to get a response. If you are one of these whose head is still in this artist's posession, please respond to this thread so that we can find a way of retrieving them. Perhaps someone is local to her and may have a chance to simply knock on her door and find out her situation. Perhaps there is an amicable solution to this problem. I f not I am considering contacting the authorities to resolve things. UPDATE: I been checking regularly, and so far I see everyone has received their heads back. I'm assuming that you have a beautiful face up on that head. I want to say thank you to Krambear for standing up with me on this and helping me out as much as you have. I'd also like to thank the Mods for all they've done and the advice they gave. Finally I'd like to thank Xshinatox for returning the heads to us. Hopefully everyone is now as happy as I am to have their dolls whole again.