1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Doll-Chateau's 2013 Christmas Event

Nov 13, 2013

    1. Hello everyone:
      Long time no see!
      Thanks for your continue support and concern to DC.
      Event time:13th-Nov-2013 to 31st-Dec-2013.
      Event:
      (1)If your order value achieve $300,you can get a cash voucher to the value of $50;
      (2)If your order value achieve $600,you can get a cash voucher to the value of $150;
      P.S.:The cash voucher is only available for this Event, you need to use it before 31st December,and it can’t be changed into cash or minus in the order,
      The voucher can be use for purchasing some items from DC website.
      This Event is hold at the same time with Uniform Event,but you can only participate in one of them.
      The freight is not including in the order value,and all rights reserved by Doll-Chateau for the above content.
      More information pls click here:http://www.doll-chateau.com/
      Doll-Chateau
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      I was so sorry to make a mistake before,hope all of you like it.
       
      #1 sales@doll-chateau, Nov 13, 2013
    2. This event still doesn't make sense. If I made an order December 30, would the "voucher" granted expire the next day? Is the voucher able to be used as soon as the order is placed? or not until the order ships?Is it "points toward next order"? that expire? does it have to be used in a Different order? with separate shipping costs?
       
      #2 whooganana, Nov 13, 2013
    3. Im with whooganana, I don't understand. And what does "The voucher can be use for purchasing some items" mean? I can't even buy whatever I want? And really, If I can't use the vouchers in the event that is really strange because how many people will make two orders in one month?
       
      #3 iamwinterborn, Nov 13, 2013
    4. Can it be used as a discount applied to our order or does it have to be used for a future order?
       
      #4 Chehime, Nov 13, 2013
    5. Does this mean I can't apply the voucher to another doll?
       
      #5 dollhausen, Nov 13, 2013
    6. The News subforum is a no-chat zone. If you have questions about this event, please contact Doll Chateau directly via company email or a PM. If you get an official reply from the company elaborating on the terms of this event, feel free to post it here.
       
      #6 Anna, Nov 14, 2013
    7. I just thought that I would add this information which I received from DC:

      Hi Dear,
      Thanks for your letter.
      Firstly,I get the order from you,so we will give you the voucher,but the voucher is not the really the card.we will mark on the order.
      I f you want to use it in this order,you can add something.If you want to use it in next order,it is ok!
      But one point,the voucher is available during this Event.
      If you have get the voucher $50,you want to buy Bella next order,yes,you can use it off pay $249.


      Sent from my iPhone using Tapatalk - now Free
       
      #7 Miyasaki, Nov 15, 2013