1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Doll Factory Feedback (2008)

Jan 23, 2008

    1. Does anyone have any experience buying a doll directly from Doll Factory's website? I am interested in getting a Fantasy Ari, but wonder how this young company is to do business with. Would love to hear any buyer's experiences and advice.
       
      #1 Luckyl, Jan 23, 2008
    2. I got my Baby Ari Sunnee from them and they were lovely. She is nicely jointed and finished. Shipped pretty quickly and came in wonderful packaging with wig (as well as the faceup which is wonderful, and her festival kimono). Her quality is perfect and she's even more charming in person than on the site, she has a sweet little snub nose. I am planning to get another one of the baby festival dolls from them soon because I was and am very happy.

      Hope that helps. ^_^
      b
       
      #2 bekka_alice, Jan 23, 2008
    3. I just bought one. ^_^ I'll be happy to let you know, but so far, so good! We're in talks with them, seeing if we might be carrying them. I just cuoldnt' resist the sheer cutenes. :)
       
      #3 Uneide, Jan 23, 2008
    4. [/QUOTE]

      Really? That is great! I would love to buy another doll from you!!!:aheartbea I hope you will be carrying the Fantasy Ari dolls if you work something out! When do you expect to know for sure if you will be carrying some of their dolls?

      bekka_alice: Thanks very much for posting your experience! It does help!
       
      #4 Luckyl, Jan 23, 2008
    5. Very glad to be of help - even neater if Featherfall ends up carrying them! LIke I needed an excuse to go wandering around their site again.

      Woot! ^_^

      bta
       
      #5 bekka_alice, Jan 24, 2008
    6. We should know in the next couple of weeks. ^_^ We're awaiting the sample doll we purchased, and then to clarify a few things. I'll keep you posted!
       
      #6 Uneide, Jan 25, 2008
    7. Requesting this. I'm considering a doll from there so if I buy one I will edit this post with my own feedback.
       
      #7 babytarragon, Jan 27, 2008
    8. ^_^ Officially carrying them now! We're starting up with the petdolls and chibies, to see how well they do.
       
      #8 Uneide, Jan 28, 2008
    9. I'm happy to see this thread cause I was wondering about this doll company, the lil ones are so cute

      that is great news cause I absolutely love Jinee :)
       
      #9 NY_Kitty, Jan 28, 2008
    10. Does anyone have any feedback from the official site?
       
      #10 babytarragon, Jan 28, 2008
    11. I purchased a Bobo mouse doll from them. I was a little concerned because I had never heard of them before, but I HAD to have that little mouse! I have to say, the doll is fabulous & the customer service was too. I asked several questions after ordering & they were quick to respond......they even told me the date my doll would ship! I didn't have to wait long to get him. I'm sure I'll be buying more from them in the future.
       
      #11 lizjayliz, Jan 28, 2008
    12. #12 Uneide, Mar 15, 2008