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Doll-Love Feedback (2010)

Jun 15, 2010

    1. COMPANY NAME
      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?
       
    2. * What did you order?
      A Doll-Love Word-Leaf in NS Pink
      * When did you order?
      I ordered in early May, 2010, through a Chinese dealer.
      * How was the communication?
      Excellent, I had contacted the company's representative, aier, and she was excellent with all my questions.
      * How easy was it to pay?
      I paid in cash at the dealers ^^;
      * How long did it take to ship?
      He took about 3 weeks to ship.
      * Was the quality appropriate for the price, in your opinion?
      Yes, indeed ^^ He outposes my AOD girl, which is saying something~
      * Did the item look like the sales pictures?
      Yes, though I was disappointed at the tone in the free faceup- it being more orangey than in the promo pictures. But its now growing on me~
      * Were you satisfied with the product?
      Yes~
      * If you weren't satisfied, how did the company solve your problem?
      NA
      * Would you order from this company again?
      Yes, indeed.
      * Would you buy this company's products second-hand?
      Not really, I'd prefer to buy new.
       
    3. * What did you order?
      Brian head in white skin

      * When did you order?
      End of May

      * How was the communication?
      It was fine. Their rep, Eric, answered all my questions. There was a bit of a delay but after I enquired via email, I did get a tracking number and notification that the head was shipped. I should also note here I did order direct from the company.

      * How easy was it to pay?
      Easy enough. I asked for an invoice to be sent to the paypal and paid that way.

      * How long did it take to ship?
      It was super fast for a doll head. I got it within two weeks of ordering.

      * Was the quality appropriate for the price, in your opinion?
      Yes, better than even.

      * Did the item look like the sales pictures?
      Kind of. I ordered the default face up with the head and even though there were slight differences, I was still pretty pleased with what I got.

      * Were you satisfied with the product?
      Completely.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      I don't know, maybe. I will note that the head wasn't really packed very securely though. It was wrapped in one layer of bubble wrap which wasn't really wrapped very well and when I got it, the head was rolling around in the box partly free of the bubble wrap and there was no padding around it to keep the head from moving around the box plus the side of the box it came in was crushed in. I honestly thought that the head would be damaged but I was lucky. Also, there were some slight smudges over the head cap which was easily removed with a magic eraser so it wasn't a huge huge issue but worth mentioning.

      NOTE: The bubble wrap issue could have also been a result of customs inspecting the item and not putting it back properly.

      * Would you buy this company's products second-hand?
      I don't really buy secondhand.
       
    4. * What did you order?
      Lincy, Sweet Doll with outfit

      * When did you order?
      Begining of July

      * How was the communication?
      While i bought Ellie on eBay from chinese dealer, i also communicated with company. (next time i definitely buy from them). Eric sincerely answers on all my question, also make proposition of shipment discount.
      * How easy was it to pay?
      Easy, Paypal

      * How long did it take to ship?
      Super Fast, she arrived in my home after 10 days from my payment

      * Was the quality appropriate for the price, in your opinion?
      Yes

      * Did the item look like the sales pictures?
      I even think she better in life:) even with default faceup and clothes.

      * Were you satisfied with the product?
      Completely.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes, but dealer slightly change outfit, send me other shoes, when i contact him with this problem he say: Its new version of outfit

      * Would you buy this company's products second-hand?
      May be
       
    5. * What did you order?
      Alice- Pink Skin

      * When did you order?
      8/24/2010

      * How was the communication?
      Very good- Ebay seller liwenjie0310 was very responsive and polite

      * How easy was it to pay?
      Very easy- invoiced through paypal

      * How long did it take to ship?
      It was shipped Friday 9-10 and arrived Tuesday 9-14

      * Was the quality appropriate for the price, in your opinion?
      Very appropriate. Alice is a lovely sculpt.

      * Did the item look like the sales pictures?
      Much better than the pictures.

      * Were you satisfied with the product?
      Aside from being strung too tight, I am very satisfied with my purchase.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Most definitely.

      * Would you buy this company's products second-hand?
      Yes, but only if the piece was in excellent condition and cheaper than buying new since DL's prices are on the lower side.
       
    6. * What did you order?
      XueYing (white skin) and Luke (yellow skin)

      * When did you order?
      February and March 2010

      * How was the communication?
      I bought them on ebay in the shop of liwenjie0310, too. I bought a doll from her this month again. She is great and I would recommend her to everyone. There is nothing more to say :)

      * How easy was it to pay?
      I payment via paypal -> very easy

      * How long did it take to ship?
      My order met the new years holiday.So the production of the dolls took a bit longer.
      Shipping took about one week. I had a few problems with the custom office because of a missing invoice and a letter that never reached me. They sent my dolls back, but liwenjie0310 sent them again and I don't had to pay the full shipping costs again.

      * Was the quality appropriate for the price, in your opinion?
      I am very satisfied with price and quality after all.

      * Did the item look like the sales pictures?
      The adorement where diffent but the seller told that before. They look better than the photos shows.

      * Were you satisfied with the product?
      I am. They where my first dolls and I still love them. :aheartbea

      * If you weren't satisfied, how did the company solve your problem?
      Yes, completely

      * Would you order from this company again?
      As I said, I did.

      * Would you buy this company's products second-hand?
      I prefer new dolls. I bought an Elfdoll second-hand. I think you'll ever see signs of handling or age-related signs.
       
    7. * What did you order?
      Leon in pink skin

      * When did you order?
      1st Jan

      * How was the communication?
      It was a little bit slow, but i ordered at a bad time what with the chinese new year happening so close to my order

      * How easy was it to pay?
      Simple, paypal, done

      * How long did it take to ship?
      I didnt recieve him till the end of feb but once shipped he took 5 days to get to me! :D

      * Was the quality appropriate for the price, in your opinion?
      Amazing quality, well worth it.

      * Did the item look like the sales pictures?
      As close to, i actually prefered him up close and personal

      * Were you satisfied with the product?
      Completely.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes

      * Would you buy this company's products second-hand?
      Probably.
       
    8. COMPANY NAME
      Dollove
      * What did you order?
      1/3 SD male (Brian) Brown skin with all accessories, clothing, and shoes (received extra eyes as a gift ^^)[my friend bought him for me -^w^-]
      * When did you order?
      Mar 29, 2011
      * How was the communication?
      Excellent! Seller always got back to me within 1-2 days
      * How easy was it to pay?
      Very easy! Paypal :D
      * How long did it take to ship?
      Because of the brown skin, the doll took longer but was shipped out 1 month as promised and arrived to my house within 15 days
      * Was the quality appropriate for the price, in your opinion?
      Yes! Very gorgeous doll, quality's wonderful
      * Did the item look like the sales pictures?
      Looked even better than the pictures <3
      * Were you satisfied with the product?
      Very satisfied
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Yes! I'm planning on saving for a few more Dollove dolls
      * Would you buy this company's products second-hand?
      No, I prefer to have new dolls unless the 2nd hand is in great condition
       
    9. What did you order?
      Linna 1/6 pink skin
      When did you order?
      May 2011
      How was the communication?
      Very good
      How easy was it to pay?
      Yes, easy
      How long did it take to ship?
      Approximately one month
      Was the quality appropriate for the price, in your opinion?
      Very good quality for a low price
      Did the item look like the sales pictures?
      Yes, very precise
      Were you satisfied with the product?

      yes
      If you weren't satisfied, how did the company solve your problem?
      There was no problem
      Would you order from this company again?
      Yes,
      I would like to buy one tan skin
      Would you buy this company's products second-hand?
      Yes, why not?
       
    10. COMPANY NAME
      Doll-Love
      * What did you order?
      1/4 MSD Alina, full set with face up and wig. Her skin tone is yellow.
      * When did you order?
      August 5th, 2011
      * How was the communication?
      Very good! While Eric's first language is not English, he's easily understandable and very friendly. He would always get back to me within 1-2 days.
      * How easy was it to pay?
      Very easy! Paypal makes everything easy.
      * How long did it take to ship?
      She took exactly one month to complete and shipped out on Sept 6th. She arrived yesterday, 9/12. :)
      * Was the quality appropriate for the price, in your opinion?
      She is FANTASTIC. Mobility thigh joint, lovely faceup, her outfit is exquisite. I'm surprised they don't charge more for their dolls. Seriously! She didn't have any problems at all. No dirt, no scuffing... nothing!
      * Did the item look like the sales pictures?
      Kasumi looks amazing. The pictures for Alina are very spot-on. You can expect to get a very lovely doll. :D
      * Were you satisfied with the product?
      Extremely!
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      In a heartbeat, as soon as I get through the rest of my wishlist. >_>
      * Would you buy this company's products second-hand?
      I would!
       
    11. COMPANY NAME
      * What did you order? YoYo Head and spare hands in tan
      * When did you order? December 2011
      * How was the communication? Good, ordered through their ebay rep
      * How easy was it to pay? Paypal
      * How long did it take to ship? Under a month
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? I'd probably get more hands from them in the future
      * Would you buy this company's products second-hand? yes
       
    12. [h=2]Doll-Love Feedback (2010)[/h]
      COMPANY NAME: Doll Love, through Mint on Card.
      * What did you order? 1/6 Linna with the new body, pink skin, blank. The pink skin is a pink tone peachy ivory, very pretty color, what a make-up company would call: Natural Beige
      * When did you order? September 4, I think MoC sent the order in Sept 8th or 9th.
      * How was the communication? As always, with MoC, excellant
      * How easy was it to pay? Layaway and then full pay when the doll came in. Very easy.
      * How long did it take to ship? A month! O_o Actually 3 weeks, because they sent the order in the 8th or so and got him in three weeks, then a week to ship to me.
      * Was the quality appropriate for the price, in your opinion? I can't believe how beautiful this doll is, nice thick resin, good body weight, excellent balance and pose-ability, not a flaw anywhere, very well strung, not to loose, not too tight. A beautiful doll in every way.
      * Did the item look like the sales pictures? Absolutely like.
      * Were you satisfied with the product? Very much.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes.
      * Would you buy this company's products second-hand? If well cared for, yes.