1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice

DollStories (ALL)

Jan 20, 2011

    1. DollStories

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?

      PLEASE STICK TO THE FACTS!

      ======================================================================
      Mod note:
      An older Company review for DollStories from 2008-2010 is located in the Company Service Archive section.
       
      #1 armeleia, Jan 20, 2011
      Last edited by a moderator: Jan 4, 2016
    2. I ordered two heads from Doll Stories a while ago. One was delivered and one was delayed. I decided that I no longer wanted the second head and Glenna of Doll Stories gave me a full refund plus interest. The problem with communication was a faulty email address, but since that was corrected, communication has been great. I am happy to say that I'm now very satisfied with my transaction with Doll Stories and I would buy her products again.
       
    3. * What did you order? A white skin Kirya head
      * When did you order? June 2008
      * How was the communication? Very good
      * How easy was it to pay? Yes! Via PayPal
      * How long did it take to ship? It took a long time, but Glenna was always ready to send me a refund in case I didn't want to wait anymore, but for me wasn't a problem and the wait totally worths!
      * Was the quality appropriate for the price, in your opinion? Absolutely
      * Did the item look like the sales pictures? Yes, even more awesome :)
      * Were you satisfied with the product? Of course!
      * If you weren't satisfied, how did the company solve your problem? --
      * Would you order from this company again? Sure :)
      * Would you buy this company's products second-hand? I already did, for a friend of mine who wanted a Kirya as well: I found one on the marketplace and purchased it for her :)
       
    4. * What did you order? White Elf Kirya head
      * When did you order? um....when she started sculpting it, 2005? I actually got the very first head
      * How was the communication? Always great
      * How easy was it to pay?
      Very, paid face to face
      * How long did it take to ship ? I actually picked her up in person
      * Was the quality appropriate for the price, in your opinion?
      Absolutly, the resin and sculpt were beautiful
      * Did the item look like the sales pictures?
      totally
      * Were you satisfied with the product?
      Completly
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      Yes
      * Would you buy this company's products second-hand?
      yes, if such a chance were to arrise
       
    5. What did you order? White Elf Kirya head & normal skin human head

      * When did you order? 2010
      * How was the communication? very good A+
      * How easy was it to pay? just like every ware else easy PayPal

      * How long did it take to ship? not 2 long
      * Was the quality appropriate for the price, in your opinion? It was BETTER!
      * Did the item look like the sales pictures? Way better than in the pic's and the pic's r very nice
      * Were you satisfied with the product? Totaly YES
      * If you weren't satisfied, how did the company solve your problem? NO problem's at all
      * Would you order from this company again? yes i am as soon as the body is done i'm going to be ordering 1 white and 1 normal skin
      * Would you buy this company's products second-hand? you would be a fool not 2
       
    6. * What did you order? Kyria normal skin head + face-up
      * When did you order? july 2008
      * How was the communication? no problems
      * How easy was it to pay? wia paypal
      * How long did it take to ship? I waited on december 2008, but Glena write me and I accept longer time.
      * Was the quality appropriate for the price, in your opinion? I very love this head, I am be very satisfied with Kyria head
      * Did the item look like the sales pictures? Perfect
      * Were you satisfied with the product? Yes, I am happy
      * If you weren't satisfied, how did the company solve your problem? through paypal or DOA
      * Would you order from this company again? Yes, I will again order
      * Would you buy this company's products second-hand? Yes, I am buy this head from Julia (DOA)