1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice
Severe ongoing issues and concerns with Dollshe Dollshe Ban

Ebay Seller, Releaserain

Jan 13, 2009

    1. * What did you order?
      MSD Unoa Hip Hop Sneakers (look like mini versions of the Vans Sk8 Hi) and striped MSD cardigan
      * When did you order?
      December 28, 2008
      * How was the communication?
      Good, they emailed me when the order shipped. Didn't need to contact them about anything.
      * How easy was it to pay?
      Easy, just paypal.
      * How long did it take to ship?
      About 24 hours, rather quick.
      * Was the quality appropriate for the price, in your opinion?
      Yes, both items are very nice quality and a perfect fit for my boys. :)
      * Did the item look like the sales pictures?
      Exactly.
      * Were you satisfied with the product?
      Very much so.
      * Would you order from this company again?
      Yes! They have great items and are a good value.
      * Would you buy this company's products second-hand?
      I sure would. ^^
       
      #1 imhitomi, Jan 13, 2009
    2. What did you order?
      3 pairs of MSD shoes and 2 pairs of socks
      When did you order?
      January, 2009. Can't recall the exact date but around 25th.
      How was the communication?
      Extremely good. Had some minor confusion with the whole order (my mistake totally, don't order 2 am, really) and the communication was fast and friendly, everything worked out.
      How easy was it to pay?
      Very easy, Paypal
      How long did it take to ship?
      I think around 24h. They got here really quick too.
      Was the quality appropriate for the price, in your opinion?
      Absolutely
      Did the item look like the sales pictures?
      Yes
      Were you satisfied with the product?
      Yes, very
      Would you order from this company again?
      Definitely would
      Would you buy this company's products second-hand?
      Yes
       
      #2 Kirika Dawn, Feb 7, 2009
    3. * What did you order?
      14mm Olive Green/Grey Glass Eyes
      * When did you order?
      Jan 29th 2009
      * How was the communication?
      Excellent, informed me when item was sent, friendly emails
      * How easy was it to pay?
      Normal, straight forward
      * How long did it take to ship?
      Arrived from Hong Kong to London, UK in 6 days - very quick in my opinion!
      * Was the quality appropriate for the price, in your opinion?
      Yes
      * Did the item look like the sales pictures?
      Yes!
      * Were you satisfied with the product?
      Very much so.
      * Would you order from this company again?
      Definately, item was very well and thoughtfully packaged, great communication, perfect transaction - what more could be asked for ;)
      * Would you buy this company's products second-hand?
      Yes, why not!
       
      #3 gelfling9uk, Feb 7, 2009
    4. * What did you order?
      SD wig (brown with blonde/silver streaks)
      * When did you order?
      1/29/09
      * How was the communication?
      They contacted me when it was shipped. I didn't have to ask any questions. So otherwise I'd say the communication was good. :3
      * How easy was it to pay?
      Paypal. Simple and quick.
      * How long did it take to ship?
      It was shipped the next day.
      * Was the quality appropriate for the price, in your opinion?
      Yes! It was rather inexpensive compared to other wigs, which was why I bought it.
      * Did the item look like the sales pictures?
      Exactly as in the photos. Actually it looked a little less silvery than in the picture which was good. :)
      * Were you satisfied with the product?
      Yes, definately.
      * Would you order from this company again?
      Yes. As soon as I find something for sale by them that I need.
      * Would you buy this company's products second-hand?
      Yep!
       
      #4 tehrin, Feb 18, 2009
    5. * What did you order?
      8 Pairs of shoes
      * When did you order?
      Mid April 09
      * How was the communication?
      Pretty good , let me know when parcel was shipped out
      * How easy was it to pay?
      Easy , paid via paypal
      * How long did it take to ship?
      About 24 hours
      * Was the quality appropriate for the price, in your opinion?
      Yes the quality of the shoes are great , very well made and fits my boys perfect
      * Did the item look like the sales pictures?
      Yes
      * Were you satisfied with the product?
      Yes
      * Would you order from this company again?
      Yes , they have a great range of stuff at affordable prices
      * Would you buy this company's products second-hand?
      Yes
       
      #5 sweetchan, May 1, 2009
    6. * What did you order?
      Dollfie MSD Wine Red Middle-Cut 7-8 Wig #4138-39
      Dollfie Acrylic Eyes 14mm Jade #J04
      * When did you order?
      May 28, 2009
      * How was the communication?
      Good, they emailed me when the order shipped and gave me a tracking number.
      * How easy was it to pay?
      Paypal.
      * How long did it take to ship?
      Recieved June 8, 2009 so approximately 10 days
      * Was the quality appropriate for the price, in your opinion?
      Yes! Most of the wigs I was looking at were about $5 more in cost. The eyes are about the same in cost for acrylics but I like the subtle details in them more than the others.
      * Did the item look like the sales pictures?
      Yes but I find the bangs on the wig are a bit long compared to the picture but that could because the model is a different mold than my boy.
      * Were you satisfied with the product?
      Very much so.
      * Would you order from this company again?
      Most definitely!
      * Would you buy this company's products second-hand?
      In a heartbeat
       
      #6 originalcyn, Jun 10, 2009
    7. * What did you order?
      A pink and leopardprint outfit for 1/4 boys :blush and a pair of MSD white sneakers.

      * When did you order?
      June 12

      * How was the communication?
      ok

      * How easy was it to pay?
      PP, easy

      * How long did it take to ship?
      Got them June 24


      * Was the quality appropriate for the price, in your opinion?
      Yes. The outfit was of surprisingly good quality. Excellent. Sneakers ok. The outfit didn't fit my Limho boy, but that was expected because of his unusual measurements. Instead the coat and shirt fitted my Samantha (who has a very unusual sized body) very well.

      * Did the item look like the sales pictures?
      The coat looked if possible better. Sneakers as expected.

      * Were you satisfied with the product?
      Yes very.

      * Would you order from this company again?
      Yes. I check out the store all the time. Have ordered a lot from them.

      * Would you buy this company's products second-hand?
      It depends on what product it is.
       
      #7 angelofpurity, Jun 25, 2009
    8. * What did you order?
      MSD Panda shoes
      * When did you order?
      July 28, 2009
      * How was the communication?
      Good.
      * How easy was it to pay?
      Paypal, simple.
      * How long did it take to ship?
      Less than a week.
      * Was the quality appropriate for the price, in your opinion?
      Yes and they were cheaper than I've seen them elsewhere.
      * Did the item look like the sales pictures?
      It looked even better.
      * Were you satisfied with the product?
      Yes.
      * Would you order from this company again?
      Yes.
      * Would you buy this company's products second-hand?
      I am a little concerned about how secure the eyes on the shoes are but that's what glue guns are for.
       
      #8 Flidget, Aug 4, 2009
    9. * What did you order?
      -- Lati White wig

      * When did you order?
      -- September 9th

      * How was the communication?
      -- Great.

      * How easy was it to pay?
      -- Very easy with PayPal.

      * How long did it take to ship?
      -- Around 4 days total.

      * Was the quality appropriate for the price, in your opinion?
      -- Yes.

      * Did the item look like the sales pictures?
      -- Sure did

      * Were you satisfied with the product?
      -- Yes.

      * Would you order from this company again?
      -- Yes.

      * Would you buy this company's products second-hand?
      --       Most likely.
       
      #9 CHA1N, Sep 15, 2009
    10. * What did you order?
      2 Yo-SD Cons sneakers

      * When did you order?
      October 14, 2009

      * How was the communication?
      Ada e-mailed me after 2 days to let me know that she already sent the package.

      * How easy was it to pay?
      Paypal... so very easy.

      * How long did it take to ship?
      Ada shipped it 2 days (October 16) after I ordered. I received the package today, October 20.

      * Was the quality appropriate for the price, in your opinion?
      Very! The quality is really good and the price is really really low.

      * Did the item look like the sales pictures?
      Yep. Although, the shoes were bigger than my Littlefee but that was to be expected.

      * Were you satisfied with the product?
      Yes!

      * Would you order from this company again?
      Of course.

      * Would you buy this company's products second-hand?
      Sure.
       
      #10 Qualadris, Oct 20, 2009
    11. * What did you order?
      2 Yo-SD pairs of shoes and 1 pair of socks.

      * When did you order?
      November 5th, 2009

      * How was the communication?
      Good, they emailed me when the order shipped. Didn't need to contact them about anything.

      * How easy was it to pay?
      Easy, with paypal.

      * How long did it take to ship?
      About 2 days, but the order only shipped from Hong Kong on the 19th of November.

      * Was the quality appropriate for the price, in your opinion?
      Yes, everything is of very nice quality and was actually cheap.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Yes.

      * Would you order from this company again?
      Yes! They have great cheap items.

      * Would you buy this company's products second-hand?
      I would consider it.
       
      #11 sofia, Nov 25, 2009
    12. * What did you order?
      YoSD top, panties and stockings

      * When did you order?
      Dec 10, '09. Received order Dec 24, '09

      * How was the communication?
      Adequate, there wasn't any need for personal communication though I've had decent communication with her in the past when needed.

      * How easy was it to pay?
      Easy, via ebay/Paypal

      * How long did it take to ship?
      A few days, not bad

      * Was the quality appropriate for the price, in your opinion?
      Yes

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      Yes

      * Would you order from this company again?
      Sadly, no this was the last straw! I've complained to her before about excessive shipping charges, but she still gouges. I added up the myriad HK$ stamps on the tiny envelope, and it came to about US $2.50. I paid $US 5.99. I don't object to a nominal handling fee, but I feel hers is excessive.

      * Would you buy this company's products second-hand?
      Yes, but only second-hand.

      Raven
       
      #12 ravendolls, Dec 25, 2009
    13. * What did you order?
      2 pairs of shoes and a pair of acrylic eyes.

      * When did you order?
      Paid on Nov 15.

      * How was the communication?
      OK, little need for that though. I only asked for invoice & the answer was quick.

      * How easy was it to pay?
      Easy, paypal

      * How long did it take to ship?
      Shipped on the same day I paid, arrived about 10 days later.

      * Was the quality appropriate for the price, in your opinion?
      Yes, though one eye is a bit 'scratched' on the side, might be a manufacturing fault.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Yes.

      * Would you order from this company again?
      Perhaps. Combined shipping is expensive, reduced automatically so it's not the real cost I'm sure.

      * Would you buy this company's products second-hand?
      Yes.
       
      #13 ensei, Dec 28, 2009