1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice
Severe ongoing issues and concerns with Dollshe Dollshe Ban

Enchanted Doll Australia [Nurie] Feedback

Jan 29, 2011

    1. Enchanted Doll Australia [Nurie] Feedback
      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?

      PLEASE STICK TO THE FACTS!
       
      #1 armeleia, Jan 29, 2011
    2. * What did you order?
      2 pairs of Enchanted Doll Milky eyes
      * When did you order?
      January 2011 pre-order
      * How was the communication?
      Fantastic - Nurie is very consistent with order updates and is fast to answer any questions
      * How easy was it to pay?
      Easy - Paypal
      * How long did it take to ship?
      A little over a month from ED, which was due to production times. My items were forwarded to me from Nurie within a couple of days.
      * Was the quality appropriate for the price, in your opinion?
      Yes
      * Did the item look like the sales pictures?
      Yes
      * Were you satisfied with the product?
      Yes
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Absolutely
      * Would you buy this company's products second-hand?
      Yes
       
      #2 Lucky13, Mar 11, 2011
    3. * What did you order?
      2 pairs pf eyes

      * When did you order?
      Beginning of 2011

      * How was the communication?
      Excellent

      * How easy was it to pay?
      Very - Paypal

      * How long did it take to ship?
      Vanessa shipped the eyes very soon after she got the order and I paid for postage.

      * Was the quality appropriate for the price, in your opinion?
      Yes

      * Did the item look like the sales pictures?
      I got custom eyes so there was no sales pics.

      * Were you satisfied with the product?
      Yes

      * Would you order from this company again?
      Yes

      * Would you buy this company's products second-hand?
      Yes
       
      #3 phae_11, Mar 12, 2011
    4. * What did you order? A pair of 14mm ED eyes.
      * When did you order? On the day before the GO closed in February (?)
      * How was the communication? Excellent. Very precise and helpful.
      * How easy was it to pay? Very easy. Direct deposit.
      * How long did it take to ship? Not long at all. As fast as regular post can be.
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? N/A
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Absolutely!
      * Would you buy this company's products second-hand? If this member had some on offer, yes.
       
      #4 monipod, Mar 15, 2011
    5. * What did you order? 10mm ED eyes
      * When did you order? In her January 2011 group order
      * How was the communication? Superb
      * How easy was it to pay? Very easy...Paypal
      * How long did it take to ship? Once the eyes arrived to nurie they were shipped immediately
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Extremely
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes...this month!
      * Would you buy this company's products second-hand? I have & would purchase from nurie anytime

      Nurie is a professional, organised & diligent GO leader. Purchase with confidence :)
       
      #5 ellerybears, Mar 17, 2011
    6. * What did you order? A P-sent dress
      * When did you order? April 2011
      * How was the communication? Excellent
      * How easy was it to pay? Paypal - very easy, since she provided all information and totals quickly!
      * How long did it take to ship? About a week? Quickly enough from Australia to the US.
      * Was the quality appropriate for the price, in your opinion? Absolutely. The dress was gorgeous.
      * Did the item look like the sales pictures? Yes, it did.
      * Were you satisfied with the product? Completely
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes.
      * Would you buy this company's products second-hand? Yes
       
      #6 Spax13, May 29, 2011