1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Eyeco, feedback thread 2010

Jul 28, 2010

    1. Eyeco Ltd

      * What did you order? 2 x Dresden (Platinum Eyes), Soft Glass sizes 13mm

      * When did you order? Monday 12th July 2010

      * How was the communication? I received standard email confirmation of my order and confirmation when it was shipped with tracking reference.

      * How easy was it to pay? Straightforward, easy

      * How long did it take to ship? Fopinion? Arrived today, so 16 days inclusive. I'm happy with that.

      * Did the item look like the sales pictures? Yes!

      * Were you satisfied with the product? Very satisfied!

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? Definately, although being in the UK meant paying £11 in customs charges, the actual price of the eyes are way cheaper than some other companies and makes it very worthwhile.

      * Would you buy this company's products second-hand? As long as the condition was very good, yes, but at the price offerred for new, that would probably be my first choice.
       
    2. * What did you order?
      * When did you order?
      12/30/2011

      * How was the communication?
      They were a littttle slow about getting back to me via email. But it was holiday time so it was expected. Other then that great!

      * How easy was it to pay?
      Super easy.

      * How long did it take to ship?
      It shipped out on 1/17/2012 and got to me on 1/19/2012. So not long at all!

      * Did the item look like the sales pictures?
      Exactly. Which was a little weird. Like, the color was more or less dead on. Which is great, not complaining at all but I was expecting a little difference.

      * Were you satisfied with the product?
      Very!

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      If I find another pair I like, sure!

      * Would you buy this company's products second-hand?
      If the condition is good and the price is reasonable, sure!
       
    3. * What did you order?
      Soft Glass sizes 18mm
      * When did you order?
      2012
      * How was the communication?
      a agency did it for me
      * How easy was it to pay?
      The bank on the net
      * How long did it take to ship?
      3 month
      * Was the quality appropriate for the price, in your opinion?
      Not suitable to my doll,like POLYacrylic
      * Did the item look like the sales pictures?
      yes,but not so bright
      * Were you satisfied with the product?
      fair
      * If you weren't satisfied, how did the company solve your problem?
      because it have no quality problem,so no problem
      * Would you order from this company again?
      maybe
      * Would you buy this company's products secondhand?
      maybe​
       
    4. * What did you order? 3 18mm eye Polyglass eyes: P048, P072, Stormy

      * When did you order? January 23rd 2016

      * How was the communication? n/a

      * How easy was it to pay? easy, Paypal

      * How long did it take to ship? Shipped January 30th, Arrived February 1st

      * Did the item look like the sales pictures? They were a bit darker than the pictures but still very pretty.

      * Were you satisfied with the product? Yes

      * If you weren't satisfied, how did the company solve your problem? n/a

      * Would you order from this company again? yes

      * Would you buy this company's products second-hand? If they were in good condition, yes.