1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Fantasy Doll Feedback (2009)

Dec 17, 2008

    1. Fantasy Doll Feedback

      Write about your experience with this company and their products!

      Please consider answering the following questions about your experience. If there is additional information that you would like to add, please feel free!


      * What did you order?
      * When did you order?
      * Did you order directly from the company, or through a distributor or dealer?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?​
       
    2. * What did you order?
      BW 60cm female body and SD boots

      * When did you order?
      12th Feb

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company

      * How was the communication?
      Friendly and prompt!

      * How easy was it to pay?
      Very easy by paypal.

      * How long did it take to ship?
      Shipped on the 26th Feb; 14 days

      * Was the quality appropriate for the price, in your opinion?
      Yes, definitely

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      Very mush so

      * If you weren't satisfied, how did the company solve your problem?
      NA

      * Would you order from this company again?
      Definitely

      * Would you buy this company's products second-hand?
      Yes
       
    3. * What did you order?
      Tobias Boy Body

      * When did you order?
      Friday 13th Febuary

      * Did you order directly from the company, or through a distributor or dealer?
      I ordered direct

      * How was the communication?
      Wonderful.
      When my Paypal messed up payment and sent an e-cheque they helped me order again so they could keep the payment and send me what I wanted instead of just sending the payment back to me and making me wait for ages to get the money back and then order again.

      * How easy was it to pay?
      Very.
      Would have been easier if Paypal hadn't messed up but that wasn't Fantasy Dolls fault.

      * How long did it take to ship?
      It shipped on the 26th of Febuary so 13 days including weekends.

      * Was the quality appropriate for the price, in your opinion?
      Yes, the price is great.

      * Did the item look like the sales pictures?
      It looked exactly like the sales pictures.

      * Were you satisfied with the product?
      Incredibly.

      * If you weren't satisfied, how did the company solve your problem?
      I was satisfied however they e-mailed me instantly when they realised that paypal had messed up and then helped me to fix it.

      * Would you order from this company again?
      Indeed I would.

      * Would you buy this company's products second-hand?
      Yes.
       
    4. * What did you order?
      Tobias NS body
      pair of 14mm eyes

      * When did you order?
      05/04/2009

      * Did you order directly from the company, or through a distributor or dealer?
      direct

      * How was the communication?
      very good, no problems

      * How easy was it to pay?
      very easy, no complications, very fast

      * How long did it take to ship?
      15 days

      * Was the quality appropriate for the price, in your opinion?
      yes

      * Did the item look like the sales pictures?
      a clear yes for the body,
      not so much for the eyes, the violett is a bit less strong in reality but they are still beautiful

      * Were you satisfied with the product?
      I was impressed, they even sanded the seams down and he poses perfectly. He can even stand freely
      the eyes however were also nice with regards to quality

      * If you weren't satisfied, how did the company solve your problem?
      there were no problems

      * Would you order from this company again?
      definetly!

      * Would you buy this company's products second-hand?
      yes
       
    5. * What did you order?
      Nekomimi and Glen 25cm dolls in WS

      * When did you order?
      October 19, 2009

      * Did you order directly from the company, or through a distributor or dealer?
      Direct

      * How was the communication?
      Automated e-mails for order and shipping confirmations. No need for additional communication.

      * How easy was it to pay?
      Very easy, used PayPal.

      * How long did it take to ship?
      Shipped approximately 2 weeks after payment, arrived approximately 3 weeks after payment.

      * Was the quality appropriate for the price, in your opinion?
      Yes. Despite being relatively inexpensive dolls, they pose and stand wonderfully.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Very

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes.

      * Would you buy this company's products second-hand?
      If they were well cared for, yes.
       
    6. this company sounds very good to deal with! :D