1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Fatiao Doll Shop

Sep 4, 2011

    1. Fatiao Doll Shop

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?

      PLEASE STICK TO THE FACTS!
       
      #1 armeleia, Sep 4, 2011
    2. * What did you order?
      several wigs in different size - mostly for tinies, because they have those sizes
      * When did you order?
      september
      * How was the communication?
      didn't have a real communication, using ebay.
      * How easy was it to pay?
      paypal, very easy
      * How long did it take to ship?
      a couple of days
      * Was the quality appropriate for the price, in your opinion?
      yes. I particularly love the mohair wigs in small sizes
      * Did the item look like the sales pictures?
      yes
      * Were you satisfied with the product?
      yes
      * If you weren't satisfied, how did the company solve your problem?
      n/a
      * Would you order from this company again?
      probably yes
      * Would you buy this company's products second-hand?
      don't think so, but might
       
      #2 lunaria1, Dec 13, 2011
    3. * What did you order?
      1) 2 wigs for YOSD, a pair of boots, some head caps. 2) 1 wig, some head masks, and a miniature rocking chair for my Luts tiny.
      * When did you order?
      April 13th 2013, Jan 21st 2014
      * How was the communication?
      1) none needed, 2) replied next day
      * How easy was it to pay?
      I used 7-11 pay on arrival both times
      * How long did it take to ship?
      shipped the next day, arrived a day later.
      * Was the quality appropriate for the price, in your opinion?
      yep. I mostly go to them for YOSD wigs.
      * Did the item look like the sales pictures?
      yep
      * Were you satisfied with the product?
      yep
      * If you weren't satisfied, how did the company solve your problem?
      NA
      * Would you order from this company again?
      yep and have.
      * Would you buy this company's products second-hand?
      not sure. Don't think I'll want to buy a second-hand wig unless it was in mint condition.
       
      #3 yuan_mdx, Jan 21, 2014