1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Feedback for Austen~

Jan 1, 2010

    1. :) I just completed a lovely transaction with Austen, we kept good communication, and had a lovely chat whilst waiting for the Christmas Post to deliver.

      I would love to sell to Austen again!

      Thank you!
       
      #1 Charsier, Jan 1, 2010
    2. I take from Austen SOOM MD Heliot for my friend! Thanks a lot for this great transaction! So mach good emotions!
       
      #2 Faensa, Jun 22, 2011
    3. Austen purchased two pairs of eyes from me. Communication was great, and payment was made super quick! I was also notified when the eyes arrived safely. I wouldn’t hesitate to work with austen again. :)
       
      #3 Arisa, Aug 29, 2012
    4. Austen purchased a SWITCH head from me, and was more than a pleasure to do business with. Messages were always replied to promptly, and payment was fast as well. She also let me know when the doll arrived, and left feedback right away. I couldn't ask for a better buyer, thank you, Austen!
       
      #4 strow, Sep 22, 2012
    5. Austen bought a doll head from me,she paid quickly and had very fast communication.
      Excellent buyer! Thanks!
       
      #5 matelia1983, Oct 5, 2012
    6. Austen bought a Switch Ryun head from me, payment and communication was very fast. Great buyer, thank you again!! :D
       
      #6 ichigo-pan43, Oct 6, 2012
    7. Austen bought some switch wigs and the transaction was perfect! Payment was quick and she was very sweet and patient! Thks alot!
       
      #7 Jo77, Oct 14, 2012
    8. Austen bought Ariadoll Valentine head from me. She is very good and sympathic buyer, PM communication was immediate, she paid very fast, it is pleasure to deal with. I would be glad to sell something to her again. I highly recommend her. Thank you!
       
      #8 gaelle_gaelle, Nov 15, 2012
    9. Austen bought a LR07 head from me. The communication was excellent and she sent the payment very quick and was very patience during the waiting time of the pre-order. She is really nice and she also let me know when she received the doll. I highly recommend her!
      Thank you so much ^^
       
      #9 Gothland, Nov 20, 2012
    10. Austen bought a Switch head from me and it was another perfect transaction. Her communication is very good and friendly all the time, and she sent the payment super quick. She also let me know as soon as she received the parcel, and it is always a pleasure to deal with her.
      I highly recommend her!! Thank you so much :aheartbea
       
      #10 Gothland, Jun 16, 2013
    11. Austen bought a wig from me and the transaction was an absolute joy. Great communication and fast pay. Would not hesitate to deal again.
       
      #11 chrstphrl, Jul 1, 2016
    12. Austen bought a body from me. She was wonderful to deal with, stayed in touch, paid promptly and let me know when it arrived. Highly recommended! :)
       
      #12 Alewife, Jul 1, 2016
    13. Austen bought a Crobidoll wig from me. Prompt payment and excellent, friendly communication. She made this an absolutely wonderful transaction. Thank you!
       
      #13 Mushi, Jul 12, 2016
    14. I sold a few items to Austen, and it was an absolute dream transaction! She answered my pms extremely fast and communications throughout were quick and friendly. She paid super fast. I truly can't say enough good things about this buyer...a true asset to the DoA marketplace! ~Gus
       
      #14 Gus251, Jul 16, 2016
    15. I sold Switch Mori head to Austen. She was very understanding when I made a mistake. I am so thankful that I met such a wonderful person as buyer. Her replies and payment were very fast too. Overall, we had an awesome transaction.
       
      #15 Cain, Aug 9, 2016
    16. I had a great transaction with Austen
      she was a fantastic buyer!
      she paid quick and was kind enough to let me know when she got the doll
      it was a great pleasure to deal with her
      highly recommend to everyone!
      thank you!!!!!!!!!!!!!
       
      #16 moment, Aug 9, 2016
    17. Austen bought a wig from me.She was fast with payment.I had a great transaction with her~ She was so kind throughout the wholetime so I enjoyed this transaction very much!:)
       
      #17 mcqueen, Aug 17, 2016
    18. I bought a Switch Ryun:R from Austen! Arrived quickly, safely packed and in great condition just as it was listed. Great communication. definitely recommend!
       
      #18 orangetarts, Oct 31, 2016
    19. I responded to austen's WTB thread and she purchased my Fdoll 60cm boy body from me. She was kind and prompt with communication. Payment was timely and she let me know when the doll arrived. Great buyer!
       
      #19 sam_darko, Dec 7, 2016
    20. I bought a Dollzone wig from Austen! Arrived quickly, safely packed and is absolutely what I wanted. Friendly communication, would definitely recommend dealing with. Thanks!
       
      #20 july31, Dec 21, 2016