1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for gene_chan

Jun 3, 2008

    1. If I have done any business with you please post some feedback here :3
       
      #1 gene_chan, Jun 3, 2008
    2. I had small problem with gene-chan also . She asked me to sew cosplay outfit for her doll . I did it and sent her pics , got no responses from her , if she likes it or not . I was also trying to contact her all the time , got a response that she got money problems and such and will send money "next week" .
      Of course it wasnt big money , about 20$ and the clothes werent send to her . But still , the lack of communication was terrible and I ended with an outfit that I won't ever sell and that I dont need .
       
      #2 Paul_Julian, Jun 29, 2008
    3. I actually did reply, and I never heard from you since. You last email that I have on record on my email inbox dates back to January 2008. Also if memory serves right, you were going to make some changes to the outfit after you showed me the photos, and I do not recall receiving any paypal address to send in the money.

      What has stopped you from emailing me since January? I thought you probably have had forgotten or something, so I didn't email, I don't like bugging people about stuff. But if I did send you money - that would probably be a bit different.
       
      #3 gene_chan, Jul 24, 2008
    4. I bought an Angel of Dream Min from gene_chan. The experience was stressful for everyone involved. I think this was caused by her newness to the hobby as this was her first doll, and first time selling on DoA, and the serious lapse in communication that occurred after money was exchanged. Part way through the transaction I started a Paging thread which has the details. http://www.denofangels.com/forums/showthread.php?t=225464
      When the doll finally arrived he had some marks on his body which should really have been cleaned up including a stain from his wig which will only come off with sandpaper. I don't believe any of this was intended to be malicious or underhanded, just a consequence perhaps of little experience. In the future it would be beneficial for gene_chan to exercise some professionalism and would perhaps save her from problems down the track.
      I wish her all the best.

      -Cami.
       
      #4 Cami_Hat, Jul 31, 2008