What did you order? One pair of jeans that she no longer sells on her site so I don't know the exact code. When did you order? The very beginning of May 2007 How was the communication? Great... when she wanted us to get her more money. How easy was it to pay? Payment was definitely not the issue. Mio makes it incredibly easy for you to give her money. How long did it take to ship? I'm still waiting. Was the quality appropriate for the price, in your opinion? I wouldn't know, I still have yet to recieve my item. Did the item look like the sales pictures? Exactly... which is the problem. Were you satisfied with the product? Absolutely not. After waiting well over three months for a single pair of pants ordered in a very small group order, they were exactly what I didn't ask for. Amanohara who ran the group order spoke with Mio when the order was placed. She told Mio which pair of pants I wanted and ASKED HER if she was able to do them without the skull stamps on the back pockets, and in a size that would fit my Limho boy. We even offered to take measurements if I remember correctly. After over three months the pants arrived with skulls on the back pockets and made to fit an Unoa boy... and not made to fit him well either. The back was frumpy and looked like it belonged on a girl doll as they would have much more of a (pardon my language) ass on them. If you weren't satisfied, how did the company solve your problem? Who knows if Mio's actually solved the problem yet. She told Amanohara how sorry she was and then asked us to sell the pants for her and THEN she would make us a new pair. She also kindly offered to let us add anything we wanted to the order (as if I'm freaking ordering from her again -.-) and she would get to our order right away. Amanohara sold the pants for us and added a couple items on to the order for her new Unoss girl. Apparently we're finally on her "next shipping" list but I have limited faith in these pants being what we want at all... never mind that I've now been waiting six months for one stinking pair of pants.