1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Feedback for Newhaven

Jan 28, 2013

    1. If you have had dealings with Newhaven, please post your experiences here. :D

      We would love to know both the good and the bad, because how can we learn to improve. :D

      Thank you for your time.
       
      #1 Newhaven, Jan 28, 2013
    2. I brought some slouch boots from Newhaven and the transaction went very well :) Thank you so much!!
       
      #2 Dreadfulme, Feb 15, 2013
    3. I purchased some SD sized clothes from Newhaven. She had excellent communication and shipped asap. The items were exactly as described. I wouldn't hesitate to do business with her again ^_^. Thank you!!
       
      #3 xxSugarxPopzxx, Feb 19, 2013
    4. I purchased a wig from Newhaven and when it arrived, it had some problems that Newhaven had not noticed. She was very gracious and offered a full refund upon return of the wig, which I accepted. The whole transaction was as smooth as could be hoped for and I would definitely buy from her again in the future. Thank you for making the best out of an unpleasant situation! :)
       
      #4 PenguinCheese, Feb 20, 2013
    5. I purchased an adorable YoSD cardigan from Newhaven~ she was super sweet and shipped it very fast. Thanks again!
       
      #5 GAUZE -mode of eve-, Mar 4, 2013
    6. I bought a PKF top from Newhaven. Great transaction, fast shipping. Thanks!
       
      #6 Rikkuliam, Mar 5, 2013
    7. Sold me some lovely leggings and shipping was super.
       
      #7 EcchoKat, Mar 5, 2013
    8. I bought three pukifee items from Newhaven. The prices were great, the communication was great, and it was a great transaction overall :)
       
      #8 PuffsxPlus, Mar 15, 2013
    9. I bought some pukifee sized clothing from Newhaven~
      The transaction went wonderfuly!
      Thank you so much Hun!
       
      #9 Random_An, Apr 1, 2013
    10. I bought three yosd items from Newhaven. Though due to some life circumstances, shipping was delayed a little bit, but besides that the items arrived safe and sound! And they were in perfect condition!
       
      #10 XxReveriexX120, Aug 20, 2013
    11. I bought a LTF Madeline from Newhaven, and she was a delight to work with. Shipped promptly, well packaged, and she was nice enough to throw in some extras!

      Thanks! Would definitely buy from again!
       
      #11 scurvygrrrl, May 17, 2014
    12. Newhaven bought a minifee moe body from me and was fantastic to work with. Really sweet, excellent communications, paid promptly and let me know when the body arrived. Highly recommend working with her and I would work with her again in the future. Good luck on your girl!
       
      #12 EilonwyG, Jan 18, 2015
    13. bought a popo from her. thanks
       
      #13 piercednpainted, Feb 16, 2015