1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for SeikoKitsune

Oct 20, 2009

    1. I am creating this thread so that people are encouraged to leave feedback for me. I have bought a few things here before, but I was new and didn't realize that I needed to be the one to start this thread!

      Ready set go!
       
    2. SeikoKitsune participated in a Dollmore GO I ran and ordered a couch and some small items.

      At first the transaction was very smooth and was fine with communication, and I was happy to work with her. But when the item arrived to her, it had been damaged in transit. She contacted me promptly about this.

      Since I felt bad that it had been damaged in transit, I offered a 50% refund from my own pocket. I had no seller's obligation to do this -- she did not insure her package, and once the item leaves my possession, I am not liable for damage.

      She felt my 50% refund was not enough and wanted more compensation. After stating to her that she did not insure her package and that I technically did not have to pay her anything, she settled with the 50% refund. The more these PMs progressed the more she became rude and somewhat pushy. She did apologize for her rudeness afterward, but she could have handled the situation more professionally.
       
    3. SeikoKitsune was part of dollmore group order. Prompt payment, good communication, I would deal with again! Thanks.
       
    4. SeikoKitsune was part of a Leeke order I hosted. Quick payment, great communication. Would deal with again! Thanks.