1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice
Severe ongoing issues and concerns with Dollshe Dollshe Ban

Feedback for ShaySugar

May 7, 2015

    1. This is the thread where you can give your reviews for me :)

      E.g for buyers:

      • How satisfied were you with the item?
      • Were the description and images accurate to the item you received?
      • How did you like the customer service I provided?
      • Was the pricing of the item reasonable?
      • Were you satisfied with the transaction and possible layaway plan?
      • Were you satisfied with the packaging and shipping?
      • Anything else you'd like to add?

      E.g for sellers I buy from
      • How did you like the communication with me?
      • Were you satisfied with the transaction and possible layaway plan?
      • Did I ask reasonable requests?
      • Anything else you'd like to add?


        Or just give your own review with your own words :daisy
       
      #1 ShaySugar, May 7, 2015
    2. I bought an Angell Studio Kana in yellow normal skin with make-up and blush from the compagny :)

      I'm really happy of that transaction.
      The doll is as described: in really good condition!
      Well packaged and quick shipped.
      It was easy to speak with ShaySugar, she's a kind person.
      She accecpt that I pay the doll in 2 times.

      Thank you for all!
      Good seller:hug:
       
      #2 Djane, May 7, 2015
    3. Shaysugar bought a Luts Satyros Yul from me and it was a model transaction. Communication was prompt and frequent and layaway payments were made as agreed. She was also very patient when I had some health and family issues that caused some delays in shipping her doll to her. All in all a great interaction, I would definitely work with her again!
       
      #3 angelcallie, Jun 23, 2015
    4. Hello! I know this is late :)
      I bought Luts 2014 Winter Event Head from her last May

      *He's so pretty with a face up.
      * The description is accurate.
      *Very prompt in communication. Answers all my queeries and even helped me out with some useful links
      * The pricing is reasonable. <3
      * I am happy and satisfied with our transaction
      * The head was well packed and the waiting time is okay. I don't expect it to arrive so early but it did.

      Looking forward to more transactions <3
       
      #4 Leibniz27, Aug 21, 2015
    5. ShaySugar purchased a dress set from me. She was friendly to deal with and payed promptly. Thanks!
       
      #5 Hiiragi7, Oct 9, 2015
    6. ShaySugar bought msd clothes from me. Communication went easily, she paid quickly and was friendly during transaction. Thank you very much!! :)
       
      #6 Hana-san, Oct 14, 2015
    7. I stumbled upon ShaySugar's WTB thread for Satyros horns, and I just so happened to have a pair. I made contact, and everything went VERY smoothly! I was a bit late on getting a shipping quote to her because of heavy rains/flooding in my area, but she was absolutely wonderful to work with, and paid promptly. She also let me know as soon as they arrived. I would GLADLY do business with her again! Thank you so much! <3
       
      #7 Saishi, Oct 16, 2015
    8. ShaySugar participated in my Luts Group Order/KDF Split. She was friendly in all her PMs. Thanks.
       
      #8 july31, Nov 20, 2015
    9. ShaySugar bought Soom Dain from me. I'm very happy that she bought it from me, because ShaySugar very nice person. Conversations were always very nice, she replied very fast and everything was very clear. It was lay away and all the payment were in time. I will be really happy to have busines with ShaySugar again:)
      Sorry for my poor English.
       
      #9 Miss Carrot, Jan 16, 2016
    10. I bought a LUTS kdf winter event head 2014 from ShaySugar,
      She was a very sweet person and fast at replying! which is really lovely when you are here to buy.
      She was fast at shipping and made sure that the adress was correct! it arrived shortly after and was very well packed in bubble wrap and paper to keep it safe under the bumpy journey :D
      All an all, A very VERY sweet and pro seller :D
       
      #10 Kittey, Jan 23, 2016
    11. I bought a Luts Satyros from ShaySugar using layaway. Everything went great, she even put up with my somewhat unpredictable schedule! She shipped quickly once I had everything paid for, and packaged the doll very securely. He's beautiful! Thank you so much!!! I highly recommend ShaySugar for future transactions! :)
       
      #11 Slersk, Mar 28, 2016
    12. I bought a LUTS Kid Delf event head from ShaySugar. The transaction was smooth and easy. Communication was great and shipping was super fast. The head was packed very well. I was very pleased to do business with her :)

      Thank you, ShaySugar!
       
      #12 Aubergine Girl, Apr 4, 2016
    13. I bought a Luts 14s head from ShaySugar.
      Everything went smoothly. ShaySugar is very kind and replies very fast.
      The head was packaged very safely and arrived in perfect condition!
      I would love to buy from her again! ^^
       
      #13 annjoo, Apr 6, 2016
    14. I sold a Soom After School Dia to ShaySugar.
      It was my first time selling a doll and Shay was very understanding and patient about the whole process. :atremblinwhich I'm very grateful for.
      She had the doll on Layaway and was paid off on scheduled time.
      Overall the transaction went great and communication well maintained.

      :XD:Thank you for buying from me :abow::whee:
       
      #14 Makkaon, Apr 7, 2016
    15. ShaySugar has adopted Switch Soseo from me by layaway, all the transaction was very satisfied, i really happy of how it went, Hope we could deal with each other again :) , Thank you so much
       
      #15 iamzoey, Jun 23, 2016
    16. Shaysugar is a dolly angel. I bought a Luts Ginger and event head from her and not only was it an awesome deal, but she replies so fast, she is THE SWEETEST, cutest and kind person. She was flexible on a layaway plan with me, but I decided to pay in full anyway. She shipped the doll out super fast (and she let me know immediately) and ShaySugar is the best doll packer I have ever seen. His body blush was perfectly protected and his limbs and everything were perfectly wrapped. Everything arrived safe and sound and fast.

      I would say nothing but happy words for her, she's wonderful and I highly highly recommend buying from her! I hope to do more business with you <3 Thank you again for the opportunity to get this boy.
       
      #16 Littlebirdzoom, Jul 14, 2016
    17. ✩ Buyer feedback✩


      ✩Type of Feedback: Positive


      ♡ Communication: Great


      ✩Accuracy of item description: Accurate


      ♡ Was the item shipped when agreed upon?: Yes


      ✩Packaging: Secure


      ♡ Overall experience: Satisfied


      ✩Additional comments: I bought a Soom outfit from ShaySugar, she was very nice and the outfit was sent quickly and exactly as described, thanks so much! =^_^=
       
      #17 Odii&Thaer&theCD, Oct 15, 2016
    18. I bought SOOM Tritan by layaways from ShaySugar.
      It was wonderful transaction.
      Nice and kind communication.

      I'm very apreciate about it, thank you so much again ^^
       
      #18 nekopoychan, Apr 12, 2017