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Help with junkyspot[wrong item]

Dec 22, 2007

    1. has anyone had this problem where junkyspot had sent you a different item than the one you paid for?

      I paid for this wig
      [​IMG]

      but instead i received this wig
      [​IMG]

      Has anyone had to deal with this with junkyspot? how did junkyspot respond?

      Im scared because I dont want to have to dish out more money for their mistake[in means of having to return the wig they sent me]
       
      #1 Bukimeisu, Dec 22, 2007
    2. hmmm, ive only ever had good dealings with Junkyspot & Emory.
      im pretty sure he will be understanding and work things out if you just explain nicely what happened ^^!
       
      #2 Luna-El, Dec 22, 2007
    3. im not mad.. just worried...

      i understand with Christmas and the whole dollzone stuff going on...

      I was just wondering if anyone else had dealt with this situation before with them, I know they have had wonderful feedback and everyone loves emory.....

      but the wig they sent me is silvery grey... i needed the silvery white one with the full bangs otherwise my doll isnt gonna look the way she should.....and Grey certainly isnt happy.. he wont wear it
       
      #3 Bukimeisu, Dec 22, 2007
    4. You should be fine. Emory is a very responsible man, who earned his reputation by providing us with consistently wonderful service. Email him. :) He'll fix it because it's an obvious mistake.
       
      #4 Eidolon Tree, Dec 22, 2007
    5. thanks... i really dont feel like giving a company/man bad feedback without getting a solution and other people's thoughts on the situation....

      I still wonder if its happened before and want to know how it was dealt with... Ive already e mailed junkyspot...waiting for a reply and im a little antsy.
       
      #5 Bukimeisu, Dec 22, 2007
    6. Junkyspot is very reliable. Typically they don't have these kinds of problems. I hope things workout for you.
       
      #6 FunnyLori, Dec 22, 2007
    7. bump because I want personal experiences....and their feedback doesnt help
       
      #7 Bukimeisu, Dec 22, 2007
    8. I havent had this happen to me personally so i cant help there, but have u checked their fourms to see if anyone had posted something similar there?
       
      #8 captainkyo, Dec 22, 2007
    9. just email emory. why ask other's opinions when it's him you need to talk to? Emory will fix it. he's human just like the rest of us and makes mistakes. so yeah. just email him. explain to him what happend and he'll fix it. and i'm pretty sure you won't have to spend any on shipping.
       
      #9 sakura chang, Dec 22, 2007
    10. all you can really do is wait for him to respond. i'm pretty sure he'll get it all fixed easily, so no need to worry. :]
       
      #10 Praesagium, Dec 22, 2007
    11. I've had a similar experience where I ordered a 27cm doll slim male doll and I got the huge 27cm muscle male doll. (My ONLY mixup in 3 years of shopping at Junkyspot) I emailed Emory and he paid for shipping back to him and he sent me the right body. I don't remember if he reimbursed shipping to me or sent me a refund for shipping after but I didn't pay a cent of my own money and he, as always, was awesome about it and I got my item in a flash. :aheartbea
       
      #11 essiekl, Dec 22, 2007
    12. Please email junkyspot directly. Thank you.
       
      #12 Zagzagael, Dec 22, 2007