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How to get Appraisal of dolls destroyed for Insurance Claim?

Mar 31, 2026 at 5:00 AM

    1. Hi everyone,

      I recently had two of my dolls destroyed... and I'm really sad about it. I'm really torn up that I'm not going to be able to get them specifically back.. All I have is a thigh piece left. Honestly makes me sick to think about. They happened to be Dreamhigh studio Frezia and Harpy.. I believe only 25 of each of them were made in 2012... I was wondering if it's possible any experts could possibly assist me on a value for each doll? I realize it's unlikely that I'm going to be able to ever rebuy them because they are very rare and honestly I was very attached to the ones that I had specifically. You know they're kind of part of the family.. I think anybody that collects dolls understands how difficult it is to just lose one of them that they've had for a very long time.. They had the boxes, all of their pieces and did not have any damage.

      Thank you,
      E3ternity
       
      #1 E3ternity, Mar 31, 2026 at 5:00 AM
      • x 5
    2. I'm sorry for your loss..
      I'd try to determine a "replacement value" by searching past sales listings on various platforms, like the sold dolls archive, eBay, etc. see if you can find a handful of listings, even if they are from years ago. That should at least give you a starting point for their value. Good luck.
       
      #2 skyealloway, Mar 31, 2026 at 1:50 PM
      • x 3
    3. I'm not a bjd expert, so I don't have any better advice to offer than skyealloway suggested (although that does seem like a good place to start). I just wanted to say I'm so sorry that you lost them. I definitely know how that feels (lost many treasures during Katrina) and it is not easy!

      If you ever do want to replace them, you might try putting a Want-to-buy in the Marketplace. Sometimes older dolls are waiting around for new homes, sometimes people even forget they have them - you never know.
       
      #3 StellaMarigold, Mar 31, 2026 at 3:56 PM
      • x 6
    4. I agree with all the previous suggestions. The only other suggestion I have to offer is if you ever received email receipts for their purchases, then you would have a record of what you paid for them at the very least. I am sorry you lost them but I am glad you are physically okay.
       
      #4 jessholy, Mar 31, 2026 at 5:55 PM
      • x 2
    5. That is horrific and I feel SO bad for you! They may not be living things, but they come right after! So much of ourselves go into their creation and customization. It's truly heartbreaking.

      I have no idea what they'd be worth, and I'm not sure anybody else can tell you either, as it really just depends on what anybody is willing to pay for them. You can try searching the "Sold Dolls" archive or looking at sold dolls on other sites and see what the final price was on them. Or see what you paid new, if you have the records. You could maybe also contact the company and ask them if they remember what the dolls originally sold for.

      I really hope you can get this sorted and at least get a fair reimbursement for them. It's not at all the same as having your dolls back, but it's better than nothing.

      In the meantime, I hope this isn't insensitive to suggest, but seeing as the dolls are tiny and all you have left is a thigh piece...you could use it to make yourself a necklace or bracelet. Add some pretty beads in their colors around it, maybe a little heart charm or something in memory of your beloved doll. A thigh piece would look just like a long bead to most people, but you and other doll owners would know it's something special. :aheartbea
       
      #5 CloakedSchemer, Apr 1, 2026 at 1:04 AM
      • x 4
    6. I am so, so sorry this happened to you! There's no advice I can offer, unfortunately. But I very much hope you can find your dear little friends again, even if their not exactly the same. Or at the very least get something back for them at all... Is there anybody from your insurance that you might contact for assistance? Or some kind of appraiser?
       
      #6 Arimioa, Apr 1, 2026 at 6:23 AM
    7. Hi there,

      I just tweaked your thread title to reflect what your asking for: Where to get an appraisal for insurance claim purposes.

      You should definitely contact your insurance company and ask what they need to validate the doll's value.

      Some things that *might suffice* again you need to ask them:

      -original receipts
      -screencaps of sold listings FS on DOA or other platforms, ebay, etsy, Mandarake, etc...
      -listings in published Price Guides -this is really more effective for Traditional doll collecting back when it was more popular and people were publishing price guides for antiques. I have used them for postal claims in the past
      -a statement/letter from a certified appraiser. You have to find someone who does dolls. They may not be familiar with modern dolls like BJD and their services cost money. I know of one out in colorado. She's expensive, and is honest about that.. It may make more economic sense for a whole estate appraisal or large scale disaster claim like you lost all your dolls in a fire, hurricane, etc....
       
      #7 Lyrajean, Apr 1, 2026 at 2:05 PM