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I-doll Feedback (2010)

Jan 27, 2010

    1. I-DOLL FEEDBACK

      Please leave feedback in the following format so as to best inform everyone of how your transaction went with the company. Be as specific as you like, and additional comments are always encouraged

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?
       
    2. * What did you order?
      I-doll Alice
      * When did you order?
      31st December 2009
      * How was the communication?
      Once I realised to click "english" on the upper right side of the English order screen - easy. Until then, the information is in Korean.
      * How easy was it to pay?
      Very easy - she sent the information and I paid via paypal
      * How long did it take to ship?
      Just one day over 3 weeks
      * Was the quality appropriate for the price, in your opinion?
      Waaaaay better than expected. The resin is heavy and a nice texture and peachy shade. I was told I couldn't get a double jointed doll, but the doll I received can touch her hand to her head and hold that pose perfectly.
      * Did the item look like the sales pictures?
      Much, much nicer.
      * Were you satisfied with the product?
      I am thrilled and totally in awe of how well she poses, she's the best SD for posing I've received - and I've had a lot of dolls from a lot of different companies. She's like a Littlefee of SDs. Very impressive.
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Definitely, without a moment's hesitation.
      * Would you buy this company's products second-hand?
      Second-hand, third-hand. I'd probably buy direct as my first preference though.

      Overall, I'm highly impressed by the quality of the resin, the sculpting and the posing of this doll. A friend who owned a Byul said she had one of the nicest bodies out there and she wasn't wrong. She's really lovely in person.
       
    3. I can repeat every Hobbysue's word.
      I ordered from i-Doll 2 times: a full doll (Byul, Jun 2009) and a heeled feet separately (Oct 2009).
      She poses like a dream and has a very nice skin texture.
       
    4. * What did you order?
      I-doll Byul (full doll) and Alice head

      * When did you order?
      April 3, but I was able to do a short term layaway. ;)

      * How was the communication?
      Excellent! Andro is quick at answering questions and even allowed me to do a short term layaway. Andro said that there weren't any girls in NS in stock and didn't think casting would begin until mid-summer, but Andro got them casted for me anyway! XD

      * How easy was it to pay?
      Easy, with PP.

      * How long did it take to ship?
      After completing payment, approximately one week. Then only four days actual EMS shipping time from Korea.

      * Was the quality appropriate for the price, in your opinion?
      Amazing. Both Alice and Byul are stunning. A really lovely weight of resin and the design of the body is phenomenal! XD Initially, I was going to have Alice keep the full body, but I want Byul to have it instead. :) Andro was also nice enough to give me a free pair of high heel feet as a gift and eyeputty.

      * Did the item look like the sales pictures?
      Far more beautiful in person. The pictures really don't do the sculpts justice!

      * Were you satisfied with the product?
      Absolutely! Andro really is top-class as a sculptor and designer. I am truly impressed!

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Absolutely! Fantastic service and gorgeous quality dolls!

      * Would you buy this company's products second-hand?
      Certainly. Too hard to resist!
       
    5. * What did you order? Arnoah, through their event selling off existing bodies.
      * When did you order? April 5, 2011.
      * How was the communication? Very good. He answered Q&A posts promptly, and emailed me with a tracking number.
      * How easy was it to pay? Easy, with a Paypal invoice.
      * How long did it take to ship? He shipped her out in less than a week, just as promised! He shipped her on April 11 and I received her on April 15.
      * Was the quality appropriate for the price, in your opinion? Excellent quality, beautiful doll.
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? More than satisfied.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes, I would!
      * Would you buy this company's products second-hand? Yes, but why, when I get such good service from them? :)