1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Publication Illegal Recast of Fairyland Dolls

Apr 3, 2012

    1. Looks like Fairyland is also being a target of the illegal reproductions.

      http://dollfairyland.com/board/view.php?board_name=DREAMBOARD4&ID=208

      Dear Customers,

      We regret having to notify our customers with grim news.

      Recently, we have been informed by number of our customers about possible sales of illegally recasted FairyLand dolls on some dubious websites. We now confirm that this is indeed true and further to this, our shopping mall photographs and brand name have been used for promotion of these dolls without our consent.

      We believe that "FairyLand dolls" sold on this particular website were indeed illegal recast dolls. Further, a particular website has automatically blocked all accesses being made from Korean IP which delayed our acknowledgement of the issue but we were able to get around it thanks to friendly help of those who have reported the case to us. There are now several of these websites that are selling unauthorised and illegal recast of FairyLand dolls. We won't be disclosing website addresses of these shopping malls in question not to encourage their promotion. However, we would like to take this opportunity to well inform and warn our customers regarding the issue.

      Whilst we will be trying our best to prevent sales of illegally recasted dolls, we ask potential customers, seeking to buy FairyLand dolls to be extra cautious as these website will be selling not only recasted dolls but also be using our name and photographs. Our shopping mall photographs are exclusive copyright properties of FairyLand which cannot be reproduced or published for financial gain other than those authorised by FairyLand which includes our authorised FairyLand dealers and few other exceptional cases mostly for non-profit charity causes.

      Use of our official photographs to gain profits, especially to sell illegal recasted dolls may cause misunderstanding and we believe the particular act should be heavily criticised for deliberately misleading customers and we will do all in our power to put an end to this.

      Please note that other than our shopping mall website and list of our authorised dealers listed at our website, we do not provide any FairyLand products including dolls and services for re-sale. Further, we do not offer product under a category of 'Second graded/quality dolls' for sale behind the curtain or administer them for companies believed to be selling illegal recasted dolls. All products including returned and cancelled orders that does not meet the quality check are simply discarded. Most importantly, FairyLand cannot be held responsible for any financial loss or trouble from customers purchasing illegally recasted dolls and kindly ask our customers to be extra cautious. The most effective method is to be on guard at all times and we urge you again to be cautious. List of our authorised dealers can be always found at our shopping mall website (http://dollfairyland.com/infodesk/banner.php?number=53).

      If you have any questions regarding the issue, please do not hesitate to contact us via c/s board. Thank you.


      Regards,

      FairyLand
       
      #1 Teslithia, Apr 3, 2012