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Jungatoy Feedback (2010)

Nov 5, 2010

    1. Noticed there wasn't one yet...seach functions revealed no feedback threads

      Soooooo....

      Write about your experience with Jungatoy and their products! Please consider answering the following questions about your experience. If there is additional information that you would like to add, please feel free!

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?
       
    2. What did you order?
      Halloween D. Skull Set (D. Skull & matching skeleton hands) and a F. Skull
      When did you order?

      10/28/2010
      How was the communication?
      No communication needed
      How easy was it to pay?

      Very easy - PayPal
      How long did it take to ship?
      Super fast ...in my hot sweaty paws within 4 days
      Was the quality appropriate for the price, in your opinion?
      Oh yes..nice resin with a hefty weight.
      Did the item look like the sales pictures?
      D. Skull Set - Yes..however the F. Skull did have a resin tab on the back that had not been trimmed
      Were you satisfied with the product?
      Yes
      If you weren't satisfied, how did the company solve your problem?
      N/A
      Would you order from this company again?
      Oh yes...
      Would you buy this company's products second-hand?
       
    3. * What did you order?
      2 BJD modeling sets, 1 D.skull, 1 F.skull, 1 package of sculpting clay

      * When did you order?
      October 1st

      * How was the communication?
      Clear and fast through the Q&A board and email.

      * How easy was it to pay?
      Easy with Paypal.

      * How long did it take to ship?
      I didn't get a shipping notice, but the items arrived October 9th.

      * Was the quality appropriate for the price, in your opinion?
      Yes.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Yes, when I got everything I ordered.

      * If you weren't satisfied, how did the company solve your problem?
      Close to half of the things I ordered were missing. I had to send a photograph of the items I did receive so they could ship the missing items. Those were shipped the next business day with a gift. ^_^

      * Would you order from this company again?
      Yes.

      * Would you buy this company's products second-hand?
      Yes.
       
    4. * What did you order?
      Two D. Skulls
      * When did you order?
      July 22, 2011
      * How was the communication?
      I didn't have to e-mail them for anything, but my PayPal receipt and my shipping/invoice info on their website came through quickly. Also, the tracking number they provided worked properly.
      * How easy was it to pay?
      Very easy; I used PayPal with no problems
      * How long did it take to ship?
      From the 22nd to the 28th of July
      * Was the quality appropriate for the price, in your opinion?
      Very much so. The resin is solid and a very nice, even color. Since I ordered two, I can also say that they seemed consistent in quality and sculpt details. Also, they sent me one of the little F. Skulls as a free gift, and some metallic art powder
      * Did the item look like the sales pictures?
      Pretty much exactly
      * Were you satisfied with the product?
      I am so epically satisfied I just cannot tell you...
      * Would you order from this company again?
      Quality/service/ease-wise, yes. Practically, no, because the skulls were the only things I wanted, and I can't see ordering more of them. Probably...
      * Would you buy this company's products second-hand?
      Yes, I would feel comfortable that the quality is high enough to last. Although their shipping wasn't bad, all things considered, so buying direct was fine, too