1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Kaede's Enchanted Doll's Eyes

Jun 10, 2012

    1. http://www.kaede.fi/ed/


      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?

      PLEASE STICK TO THE FACTS!
       
      #1 Zagzagael, Jun 10, 2012
    2. * What did you order? two pairs of custom eyes
      * When did you order? first pair on June 24th and the second pair on July 5th (the order wouldn't have gone ahead before July 10th)
      * How was the communication? Excellent, I received fast replies to every message I sent and I received an inquiry of my shipping address as the eyes were leaving customs
      * How easy was it to pay? Easy for me as I used a national bank transfer (same country as her)
      * How long did it take to ship? It took two months for ED to ship them to Kaede, but she sent them the very day they arrived to her from customs
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? No, but this is ED's problem and I was prepared for this and did my research
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem? -
      * Would you order from this company again? Yes
      * Would you buy this company's products second-hand? Probably not, I'd prefer getting the eyes new from ED (since I'd need special blends which would be a miracle to find second hand), and I'd use Kaede for that again
       
      #2 Shara, Sep 15, 2012