Ok,I want to make it clear how hard it is for me to be posting here. This is my side to this poll thread http://www.denofangels.com/forums/viewtopic.php?t=40005 These eyes come from my F16 Gene. I am resonably new to Dolls and opted to get my FCS from Kakyuu @ Super Dollfie.org. She does offer a great price that seems fair. But being new, how would I know if I was getting Zouks or not? There are not many pics that show the flat backed nature of Zouks the way the pic in the zouks tread does. I trusted Kakyuu to get me a doll and figured she would take care of him. We talked extensively about Gene and his personality, She and I struck up a friendship in the process (which is why this post is hard for me to make) I opted to have her do the faceup because I was worried about translation. I had a very definate idea of what I wanted him to look like (A well read mature man, with defined sexy brows and a thoughtful understated handsomeness). She had already told me I would have a long wait as she was busy, This was fine. I repeately told her to take her time and get it right. Moreover, I told her that if she was really pushed for time, I would have an artist local to me paint him She insisted on wanting to do him. I was really understanding of her personal troubles at the time and gave in. She was under no obligation to rush him. This is a mock-up I and some friends made (pretty, femmy, mature, thoughtful and sexy) and the result was here (Ten year old little boy lost, with a cherub like sadness..WTF?!) After telling me she would take her time, Suddenly she told me he was completed! I was shocked, but she said she wanted to get him out to me ASAP. So, even though I didn't like the face-up. I did not know until it was too late. She sent one approval pic and I knew it was wrong then. So, I asked her to give it another go, and that the brows were wrong. She started talking about the amount of pressure she was under, and whining about not having enough time. It made me feel guilty about asking for a repaint. So, being a soft touch. I remarked that it was ok and I said I wanted her to post him so, I privately and discrete arranged to book him in for a repaint ASAP. I did not want to endanger my frienship with her and I knew she would be upset (I did tell her that it was going to be done in the end) She had also told me, that he had arrived with a broken finger but told me she had repaired it and wrapped his hands. When I took the wrapping off the finger was not there and I coud see she had not glued it at all. (repair means glue one would assume) She assured me she was getting him new hands (I have heard nothing about them yet, two months later. I do realise some of this is my fault for not speaking out more. However I did feel for Kakyuu. She was very stressed, and wanted to show kindness and patience toward my friend. she definately took advantage of our friendship and my softheartedness and rushed Gene. I was going to keep quiet but now that these eyes aren't even Zouk (THE WEBSITE STATES YOU GET ZOUKS as you would expect for FCS) I am so mad, the story had to come out. I have emailed her about the eyes and some other missing kit (namely wig spray) I am really mad. and Feel very ripped off, mainly where are my Zouks Kakyuu!