Le Mouton en Sucre Feedback

Jan 12, 2021

    1. LE MOUTON EN SUCRE

      Please copy and paste this template, then give your responses.

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Were there any missing or broken items in your order?
      * If there were any problems with your order, how did the company handle them?
      * Would you order from this company again?

      PLEASE STICK TO THE FACTS!
       
    2. * What did you order?
      Cachou the Raven

      * When did you order?
      End of September

      * How was the communication?
      Excellent! I chatted with Florence through their Instagram, she was always quick to respond. She even sent me pictures of his paint to approve, and adjusted to my liking to make sure he was perfect before shipping him.

      * How easy was it to pay?
      Very easy, we set up a payment plan and then I simply paid the expected amount through PayPal each month.

      * How long did it take to ship?
      He was finished before I sent my final payment, and shipped about two days after I sent it.

      * Were there any missing or broken items in your order?
      Not at all, he was packed extremely well. Even though his box arrived with decent damage, he was well protected and perfectly fine.

      * If there were any problems with your order, how did the company handle them?
      Not that I can think of, not with them at least. I had some bank issues and was delayed a while in making my deposit payment. They were very patient and understanding through it all.

      * Would you order from this company again?
      Absolutely. They were a dream to work with, super nice and with good communication.
       
      • x 1
    3. Well goodness, I am glad to know that I am not alone here in ordering from this wonderful artist!

      * What did you order? Mojito and his pet fly, Tapazz'
      * When did you order? March 2020
      * How was the communication? Fantastic! Florence chatted with me throughout the process.
      * How easy was it to pay? Very. Just standard PayPal transactions.
      * How long did it take to ship? Three months from order date.
      * Were there any missing or broken items in your order? No! In fact, there was not only an unexpected carrying case, but an extra pair of her wonderful handmade eyes.
      * If there were any problems with your order, how did the company handle them? Honestly, the faceplate magnets all fell out pretty quickly, but no big deal - I just glued them back in, so no need to contact the artist.
      * Would you order from this company again? Absolutely! Not only is Mojito one of my cutest BJDs, but his eyes, which can be moved into any position with a touch of the finger from the outside (no need to open the head), and do not need any putty, are a design wonder.
       
      • x 1