I contacted Satohai in late July, inquiring about a free faceup for my first doll. After seeing that she received positive feedback from a previous free faceup, I went ahead and sent out my head (August 6th). She contacted me on the 10th telling me she received my doll and she would be starting the faceup soon. The last time she was on this forum was August 13th. If any one has any information that could help me, I'd appreciated it.