Marchen Waltz feedback (ALL)

Mar 13, 2012

    1. * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?
       
    2. * What did you order?
      Marchen Rose Ydike

      * When did you order?
      Dec 21 2011

      * How was the communication?
      Very good they responded to their Q&A board very fast

      * How easy was it to pay?
      Payed via paypal went great!

      * How long did it take to ship?
      She shipped on Feb 090 2012

      * Was the quality appropriate for the price, in your opinion?
      Yes her heel feet where included for free because of the event. Her face-up is stunning for only 50.00 best company make-up job ever!

      * Did the item look like the sale pictures?
      Yes totally i've actually had those times when i said "that mold does look like the pictures. Not the case here^^

      * Were you satisfied with the product?
      Yes i'm very happy. Only one issue i had was that she was pretty loose when she arrived. And her head socket was a little to large for her neck. This caused her neck to wobble. I think this could be because her body is from INFINiTI Doll. The fix was easy i just tightened her strings and did some hot glue sueding^^

      * If you weren't satisfied, how did the company solve your problem?
      Didnt report any issues to the company

      * Would you order from this company again?
      Yes!!!

      * Would you buy this company's products second-hand?
      Yes
       
    3. * What did you order?
      Marchen Waltz Meryl Set + Wig
      * When did you order?
      March 4th 2012
      * How was the communication?
      Very good! The communication really smooth!^^ They always reply my question, their admin really nice
      * How easy was it to pay?
      easy!
      * How long did it take to ship?
      maybe around 45 days?
      * Was the quality appropriate for the price, in your opinion?
      yes, they have high-standart quality for their doll
      * Did the item look like the sales pictures?
      Yes!!
      * Were you satisfied with the product?
      of course! I'm very satisfied the doll :)
      * If you weren't satisfied, how did the company solve your problem?
      So far I didn't get any trouble from them ^^
      * Would you order from this company again?
      Yes! If they have cute doll or beautiful wig, I'll order again <3
       
    4. * What did you order? Marchen Waltz Ydike LE ~ Cat mask

      * When did you order? Dec 27, 2011

      * How was the communication? Very nice! I didn't communicate much though~

      * How easy was it to pay? I did the 3 payment layaway and had no problems at all ~

      * How long did it take to ship? I don't remember since the layaway delayed of course ~

      * Was the quality appropriate for the price, in your opinion? Truly yes! The faceup was gorgeous and the mask faceup stunning and well detailed.

      * Did the item look like the sales pictures? Yes very much so.

      * Were you satisfied with the product? She is the only SD girl I've liked enough to buy so far ;)

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? Yes :)

      * Would you buy this company's products second-hand? I would.
       
    5. * What did you order?
      Marchen Waltz Chocolat Head

      * When did you order?
      June 25, 2012

      * How was the communication?
      I asked a few questions to them on their Q&A board and the reply was done in a timely and very polite manner. :D

      * How easy was it to pay?
      I used Paypal and the transaction is very smooth.

      * How long did it take to ship?
      Around three weeks to a month.

      * Was the quality appropriate for the price, in your opinion?
      Very appropriate. The box for the head as well as their personal note on a doily is super cute!!

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Definitely.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Most definitely and gladly.

      * Would you buy this company's products second-hand?
      Why not? They're beautiful.
       
    6. * What did you order?
      Marchen Waltz Rose Chocolate Head

      * When did you order?
      April 04, 2012

      * How was the communication?
      Q&A board, They had fairly quick reply to me.


      * How easy was it to pay?
      I used credit card. its very easy.

      * How long did it take to ship?
      Around 4 weeks. (I received it on May 01, 2012)


      * Was the quality appropriate for the price, in your opinion?
      Yes.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Yes.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes.

      * Would you buy this company's products second-hand?
      Yes.
       
    7. * What did you order?
      I ordered a Stella head in NS during their last event.

      * When did you order?

      I put her on layaway on the 19th of February and paid her off on the 15th of April.

      * How was the communication?

      Very good.

      * How easy was it to pay?

      Very easy, I just sent it through paypal with my order number.

      * How long did it take to ship?

      She shipped on the 18th of April and arrived on the 26th.

      * Was the quality appropriate for the price, in your opinion?

      Yes, definitely, and they had also included some cute little freebies with her as well <3

      * Did the item look like the sales pictures?

      She looked exactly like her pictures.

      * Were you satisfied with the product?

      Absolutely, I love her to bits <3

      * Would you order from this company again?

      In a heartbeat, especially if they ever do another rerelease event of their older heads.

      * Would you buy this company's products second-hand?

      Definitely