1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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My Doll Wardrobe Feedback

Feb 21, 2011

    1. My Doll Wardrobe
      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?

      PLEASE STICK TO THE FACTS!
       
      #1 armeleia, Feb 21, 2011
    2. I ordered the "Spring Mist" dress for YoSD and the "Weekend Holiday" dress for SD on 2/20/11. Email confirmation was immediate and courteous, and Ash reminded me to state which brand of doll I wanted each dress for (since I had forgotten that detail). It was very easy to make payment for the dresses. I received another email when the dresses were ready to ship, so that I could keep and eye out for them. All in all, it took from 2/22/11 to 3/3/11 to make and ship the dresses. When they arrived, I found the dresses to be very well made, with much attention to detail. The Weekend Holiday dress came with the necklace shown in the photo, as well as the little tote bag. The Spring Mist dress is full of wonderful ruffles and flounces, and the little head dress really completes the look. I am very happy with my purchase, and intend to visit My Doll Wardrobe again. I would be happy to purchase their products again, new or used. I should also mention that I originally requested the Spring Mist dress for a Planetdoll Mini Renee, and Ash promptly emailed me back, explaining that Mini Renee's are a little too small to sew this particular dress for. I was offered a refund, or another dress, or the option to choose the same dress for a different make of doll. I thought it was nice that they let me know so quickly, and I ended up getting the dress for my LittleFee Ante, who looks charming in it.
       
      #2 AutumnMoon, Mar 10, 2011
    3. I ordered a Yosd fullset dress and a MSD fullset dress. The fit my girls perfectly and were shipped very quickly. The quility was outstanding and the prices are very resenable! I just ordered 2 more things today, LOVE this place
       
      #3 juno101, Apr 6, 2011
    4. * What did you order?
      One wig, a pair of eyes, a wigcap, an outfit, and shoes.
      * When did you order?
      Oct 28th
      * How was the communication?
      Very good, the outfit I had bought came with a few choices, and when I forgot to inform them of which I wanted, they kindly sent me an email asking. :)
      * How easy was it to pay?
      Very easy, paypal'd
      * How long did it take to ship?
      Ordered Oct 28th, arrived Nov 8th :)
      * Was the quality appropriate for the price, in your opinion?
      Definitely, very well made it looks like
      * Did the item look like the sales pictures?
      Looked just like the items pictured
      * Were you satisfied with the product?
      Very much so :)
      * Would you order from this company again?
      Once I get a bit more money, I plan to right away :D
      * Would you buy this company's products second-hand?
      If still in good condition, most likely.
       
      #4 KuroKitten, Nov 9, 2011
    5. My Doll Wardrobe
      * What did you order?
      One wig and one pair of eyes.

      * When did you order?
      June 5th

      * How was the communication?
      Perfect, fastest communication I've ever head with a doll company!

      * How easy was it to pay?
      Yes

      * How long did it take to ship?
      One week maybe a day or two more.

      * Was the quality appropriate for the price, in your opinion?
      Completely, 100%

      * Did the item look like the sales pictures?
      Even better.

      * Were you satisfied with the product?
      Yes, 100%

      * If you weren't satisfied, how did the company solve your problem?
      --

      * Would you order from this company again?
      In a heart beat

      * Would you buy this company's products second-hand?
      Yes
       
      #5 TsukiKyou, Jun 18, 2012
    6. * What did you order?
      Lot of things. I was person in charge of group order.

      * When did you order?
      11th June

      * How was the communication?
      GREAT! MDW has the best customer service I've been ever dealing with :)

      * How easy was it to pay?
      Very easy

      * How long did it take to ship?
      Two weeks but my order was quite big.

      * Was the quality appropriate for the price, in your opinion?
      Yes! Quality was great!

      * Did the item look like the sales pictures?
      even better.

      * Were you satisfied with the product?
      Yes.

      * If you weren't satisfied, how did the company solve your problem?
      ---

      * Would you order from this company again?
      I surely will in near future.

      * Would you buy this company's products second-hand?
      Yes.
       
      #6 mesiaste, Jul 5, 2012
    7. * What did you order? rainbow elf wig.
      * When did you order? 10/22/12
      * How was the communication? very friendly and helpful.
      * How easy was it to pay? paypal, very easy.
      * How long did it take to ship? got it in a week.
      * Was the quality appropriate for the price, in your opinion? fine.
      * Did the item look like the sales pictures? yes, exactly.
      * Were you satisfied with the product? very satisfied!
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? yes!
      * Would you buy this company's products second-hand? yes, depending on the condition and seller.
       
      #7 blue oracle, Oct 29, 2012
    8. *What did you order? -- Brown shoes with polka dot bow, brown scarf
      * When did you order? -- December 4th
      * How was the communication? -- Communication was 80%
      * How easy was it to pay? -- It was easy to pay and they provided a new, cheaper method of shipping which was great ( the original shipping was 20$ and I got a 10$ refund )
      * How long did it take to ship? -- about three weeks or so
      * Was the quality appropriate for the price, in your opinion? -- The quality is absolutely amazing. there's an articulated buckle on the shoes and they look amazing and fit my girl perfectly
      * Did the item look like the sales pictures? -- Items look exactly like the sales pictures
      * Were you satisfied with the product? -- I'm very satisfied with the product
      * If you weren't satisfied, how did the company solve your problem? -- I was satisfied. I was concerned about the shipping time but one of my friends informed me that it might have just been due to the holiday season
      * Would you order from this company again? -- I will definitely be ordering from this company again
      * Would you buy this company's products second-hand? -- I would buy the products second hand if they were in gently used condition
       
      #8 itzreeseybetch, Jan 11, 2013
    9. *What did you order? Lot of thing mostly is clothes
      * When did you order? 14 jan 2012
      * How was the communication? i guess 80%
      * How easy was it to pay? Very easy.. using paypal
      * How long did it take to ship? 1 week.. receive on 26 jan 2012.
      * Was the quality appropriate for the price, in your opinion? yes.
      * Did the item look like the sales pictures? Yes!
      * Were you satisfied with the product? Super sastified! All of them is so cute!
      * If you weren't satisfied, how did the company solve your problem? -nil-
      * Would you order from this company again? Yes! I will
      * Would you buy this company's products second-hand? Hmm.. maybe
       
      #9 Pigkachu, Jan 26, 2013