1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice
Severe ongoing issues and concerns with Dollshe Dollshe Ban

Update No more Gems!!

Jun 29, 2009

Page 1 of 2
    1. Seeing as a lot of the Gem dolls are showing as sold out on soom i asked them when they will be restocked. Apparently never!!



      Name : Admin [email protected]
      [Re] The Gem Dear Customer,

      Hello, thanks for contacting us.

      First of all, thank you so much for your deep interesting in our doll.

      Regarding the Gem dolls,
      The Gem dolls are showing as sold out will not be restocking.
      They are discontinued dolls.

      Thanks a lot,
      Have a good day!

      Best regards,
      Jin Lee


      Totally gutted, i love Gem dolls

      Edit: Still waiting for reply from Soom to clarify whether the whole Gem line is being discontinued or just these dolls
      Now have reply

      Dear Customer,

      Hello, thanks for your reply.

      Regarding the Gem,
      Just the ones that are showing out of stock just now being discontinued.

      Thanks a lot,
      Have a great day! ^.^

      Best regards,
      Jin Lee


      (P.s if this is in the wrong place mods feel free to move)
       
      #1 19pixies, Jun 29, 2009
    2. They are still selling the heads though. Maybe they intend to sell the dolls as heads and bodies rather as a whole doll. They have a lot of monthly dolls face moulds, maybe they are replacing the gem with Super Gem.
       
      #2 jacobean, Jun 29, 2009
    3. In clarification: Do they mean that once each and every Gem goes out of stock they are not restocking or that they are discontinuing part of of the Gmes, of which now show out of stock?

      I guess the Super Gem popularity has eclipsed their 60cm dolls. (Hopes for more Super Gem sculpts!)
       
      #3 pepperonipizza, Jun 29, 2009
    4. It sounds like they just mean the currently sold out dolls are not being restocked. If you look at which ones are sold out, most of them are special.
       
      #4 Akkhima, Jun 29, 2009
    5. Not in all cases, Nion and Laon were quite new in terms of Gem release. They weren't limited dolls.
       
      #5 jacobean, Jun 29, 2009
    6. Besides the special ones, it seems Rian, Hyun-un, Asil, Godo, Laon, Dillui, Romantic Dimo, Nion and Romantic Gena are sold out/discontinued so far.
       
      #6 kawaii_mon, Jun 29, 2009
    7. Has any of this been confirmed by Soom, or is it all speculation based on that one reply at this point?
       
      #7 Kiyakotari, Jun 30, 2009
    8. I have posted a question on their Q&A board asking for clarification whether the entire Gem line is being discontinued, or only certain sculpts. When Soom responds, I will post their reply here.
       
      #8 TheFontBandit, Jun 30, 2009
    9. The comment was in relation to Akkhima who said they were just special dolls which were sold out. I said sold out/discontinued meaning more and/or.
       
      #9 kawaii_mon, Jun 30, 2009
    10. I asked them about Hyun un a while ago.

      They originally made the HEAD PART ONLY sold out but when I asked about it they said that it was a mistake and that the FULL DOLL HYUN UN will no longer be available but the HEAD PART is.
       
      #10 BlueEyedSeth, Jun 30, 2009
    11. Here is Soom's response to my question:

      I'm not sure what "Not shool of the Gem dolls" means, so I'm a bit puzzled by the response. But I thought I'd post it here anyway. :sweat
       
      #11 TheFontBandit, Jun 30, 2009
    12. Me and my Friend both asked Soom some questions.. here is their answer...



      Dear Brianna,

      Hello, thanks for contacting us.

      First of all, thank you so much for your deep interesting in our dolls.
      But The Romantic Gena and the Cream White Dillui will not re-stock in the future.
      The gem and gem head will be discontinue once they are sold out.

      Thanks a lot,
      Have a good day!

      Best regards,
      Jin Lee

      Brianna wrote :
      >I was wondering if the Romantic Gena and the Regular Cream White Dillui will be in stock again?
      >Thanks for taking the time to answer my question. :)
      >- Brianna -





      Dear Customer,

      Hello again~

      Unfortenately,
      YES, The gem and gem head will be discontinue once they are sold out.
      (Romantic Dillui included)

      Thanks a lot,
      Have a good day!

      Best regards,
      Jin Lee


      LeXarius wrote :
      >I have another question.. will the Romantic Dillui be discontinued too? or will you continue selling her in the future?
      >
      >
      >Thanks!




      Most the Gems are out of stock.... it honestly seems they truly are discontinuing the Gem line...
       
      #12 Angela_Valentine, Jul 2, 2009
    13. WEll, currently tons of the Gems are not listed as Sold out on my computer. They're available to put in my cart including tanned godo and gena!
       
      #13 LuvPetdolls, Jul 3, 2009
    14. Yes there are 12 available. but a good amount are sold out.
       
      #14 Angela_Valentine, Jul 3, 2009
    15. I asked about cream white Namu and got this in answer:

      Dear customer,

      Hello, thanks for contacting us.

      First of all, Thank you so much for your deep interesting in our doll.
      YES, it is true.
      The GEM dolls will be discontinued, exept Kanoa, Namu, Basic Gena, and Kyrie.
      You can purchase Namu Cream White in the future.
      Don\'t worry about it!

      Thanks a lot,
      Have a great day! ^.^

      Best regards,
      Jin Lee.

      So they will continue to sell four of them at least, but not the rest. :(
       
      #15 KiwiiLady, Jul 6, 2009
    16. Does this refer to the regular Gems only? Or does it include the others like Teenie Gems as well?
       
      #16 Leenah, Jul 6, 2009
    17. As I understand, it's only for the Gem line, not any of the other ones. So I'm pretty sure the Teenie Gems is safe:)
       
      #17 KiwiiLady, Jul 6, 2009
    18. You know, I got a similar response about the Mini Gems. I asked about the Sosle specifically, but they made it sound like the Mini Gems will be discontinued when they sell out too ):
       
      #18 seikatsubei, Jul 8, 2009
    19. Ive seen Namu's head sold out and was worried, so I contacted them, first they told Namu head will be discontinued in the future, so I aksed for how long will he be available, thats the answer I got GOOD NEWS!

      Yahoo Namu will not be discontinued, neither his head!

      Dear Customer,

      Hello, thanks for contacting us.

      I apologized that I gave you wrong information.
      The Namu and Namu head is avaiable to purchase at the present.
      It will not discontinued.

      http://dollsoom.com/shop/step1.php?number=797

      Thanks a lot
      Have a good day~

      Best regards,
      Jin Lee
       
      #19 Azraelita, Jul 16, 2009
    20. Namu, Kyrie, Gena, and one other sculpt will be kept. The rest will be discontiued.
       
      #20 torimiko, Jul 16, 2009
Page 1 of 2