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Update No more Gems!!

Jun 29, 2009

    1. Seeing as a lot of the Gem dolls are showing as sold out on soom i asked them when they will be restocked. Apparently never!!



      Name : Admin soom@dollsoom.com
      [Re] The Gem Dear Customer,

      Hello, thanks for contacting us.

      First of all, thank you so much for your deep interesting in our doll.

      Regarding the Gem dolls,
      The Gem dolls are showing as sold out will not be restocking.
      They are discontinued dolls.

      Thanks a lot,
      Have a good day!

      Best regards,
      Jin Lee


      Totally gutted, i love Gem dolls

      Edit: Still waiting for reply from Soom to clarify whether the whole Gem line is being discontinued or just these dolls
      Now have reply

      Dear Customer,

      Hello, thanks for your reply.

      Regarding the Gem,
      Just the ones that are showing out of stock just now being discontinued.

      Thanks a lot,
      Have a great day! ^.^

      Best regards,
      Jin Lee



      (P.s if this is in the wrong place mods feel free to move)
       
    2. They are still selling the heads though. Maybe they intend to sell the dolls as heads and bodies rather as a whole doll. They have a lot of monthly dolls face moulds, maybe they are replacing the gem with Super Gem.
       
    3. In clarification: Do they mean that once each and every Gem goes out of stock they are not restocking or that they are discontinuing part of of the Gmes, of which now show out of stock?

      I guess the Super Gem popularity has eclipsed their 60cm dolls. (Hopes for more Super Gem sculpts!)
       
    4. It sounds like they just mean the currently sold out dolls are not being restocked. If you look at which ones are sold out, most of them are special.
       
    5. Not in all cases, Nion and Laon were quite new in terms of Gem release. They weren't limited dolls.
       
    6. Besides the special ones, it seems Rian, Hyun-un, Asil, Godo, Laon, Dillui, Romantic Dimo, Nion and Romantic Gena are sold out/discontinued so far.
       
    7. Has any of this been confirmed by Soom, or is it all speculation based on that one reply at this point?
       
    8. I have posted a question on their Q&A board asking for clarification whether the entire Gem line is being discontinued, or only certain sculpts. When Soom responds, I will post their reply here.
       
    9. The comment was in relation to Akkhima who said they were just special dolls which were sold out. I said sold out/discontinued meaning more and/or.
       
    10. I asked them about Hyun un a while ago.

      They originally made the HEAD PART ONLY sold out but when I asked about it they said that it was a mistake and that the FULL DOLL HYUN UN will no longer be available but the HEAD PART is.
       
    11. Here is Soom's response to my question:

      I'm not sure what "Not shool of the Gem dolls" means, so I'm a bit puzzled by the response. But I thought I'd post it here anyway. :sweat
       
    12. Me and my Friend both asked Soom some questions.. here is their answer...



      Dear Brianna,

      Hello, thanks for contacting us.

      First of all, thank you so much for your deep interesting in our dolls.
      But The Romantic Gena and the Cream White Dillui will not re-stock in the future.
      The gem and gem head will be discontinue once they are sold out.

      Thanks a lot,
      Have a good day!

      Best regards,
      Jin Lee

      Brianna wrote :
      >I was wondering if the Romantic Gena and the Regular Cream White Dillui will be in stock again?
      >Thanks for taking the time to answer my question. :)
      >- Brianna -





      Dear Customer,

      Hello again~

      Unfortenately,
      YES, The gem and gem head will be discontinue once they are sold out.
      (Romantic Dillui included)

      Thanks a lot,
      Have a good day!

      Best regards,
      Jin Lee


      LeXarius wrote :
      >I have another question.. will the Romantic Dillui be discontinued too? or will you continue selling her in the future?
      >
      >
      >Thanks!




      Most the Gems are out of stock.... it honestly seems they truly are discontinuing the Gem line...
       
    13. WEll, currently tons of the Gems are not listed as Sold out on my computer. They're available to put in my cart including tanned godo and gena!
       
    14. Yes there are 12 available. but a good amount are sold out.
       
    15. I asked about cream white Namu and got this in answer:

      Dear customer,

      Hello, thanks for contacting us.

      First of all, Thank you so much for your deep interesting in our doll.
      YES, it is true.
      The GEM dolls will be discontinued, exept Kanoa, Namu, Basic Gena, and Kyrie.
      You can purchase Namu Cream White in the future.
      Don\'t worry about it!

      Thanks a lot,
      Have a great day! ^.^

      Best regards,
      Jin Lee.

      So they will continue to sell four of them at least, but not the rest. :(
       
    16. Does this refer to the regular Gems only? Or does it include the others like Teenie Gems as well?
       
    17. As I understand, it's only for the Gem line, not any of the other ones. So I'm pretty sure the Teenie Gems is safe:)
       
    18. You know, I got a similar response about the Mini Gems. I asked about the Sosle specifically, but they made it sound like the Mini Gems will be discontinued when they sell out too ):
       
    19. Ive seen Namu's head sold out and was worried, so I contacted them, first they told Namu head will be discontinued in the future, so I aksed for how long will he be available, thats the answer I got GOOD NEWS!

      Yahoo Namu will not be discontinued, neither his head!

      Dear Customer,

      Hello, thanks for contacting us.

      I apologized that I gave you wrong information.
      The Namu and Namu head is avaiable to purchase at the present.
      It will not discontinued.

      http://dollsoom.com/shop/step1.php?number=797

      Thanks a lot
      Have a good day~

      Best regards,
      Jin Lee
       
    20. Namu, Kyrie, Gena, and one other sculpt will be kept. The rest will be discontiued.