A while back I purchased a Ducan wig from cyrillezhane. To be precise, I paid for the wig on March 26th. cyrillezhane said that they would ship it out soon. I questioned then about when they would send it, and on April 5th they said that they didn't want to ship out the package until they had a few other packages to send, which I understood, and agreed to let them wait a bit longer. I got a PM on April 12th saying that they would ship it the next day, because they had gone on vacation--which I hadn't really been told about, but I was just glad that they were going to ship the wig out. They said that the wig was shipped on the 13th, and so I waited. On the 26th I still hadn't received the wig. I PMed them and they said to be patient, and if it didn't show up they would give me a refund. So, i waited some more. On may 1st I PMed them to tell them I still hadn't received the wig. On the 2nd they said that they had thought I had gotten the package already, but they would contact the post office to check for it. They said if it still didn't show up, they'd send a replacement wig instead of a refund this time around. I agreed to give it a bit more time, nevertheless, trying to be nice about it. I never got a PM back after that. I PMed them back on the 8th to ask for a refund, because I have just lost my job, money is a bit more important to me than a doll wig x-x So...still no PM, as of the 13th. It's too late to file a paypal report, as well, so I'm hoping that they'll get back on. I noticed that they haven't been on since the 6th. So, please, cyrillezhane, just send me a refund so this can be over and done with... ^^;; Thanks.