Back in August I decided to buy a doll a doll from Docshul- a Volks Rengemaru that she was selling back then. She offered to paint the doll's head and as I truly adore her style I decided to go for it. I asked her how much it would take to finish Rengemaru's face up and in response she promised to start painting him in the first place, before accepting any new commissions and so he would be ready in early October. Everything seemed to be going perfectly. I sent my first payment in September. It took me a bit longer (one week longer perhaps) to send her the second payment due to some health problems, but she just said it's ok. On October 10. the second (and the last) payment was sent. I got a confirmation and some great news, namely that she had already started painting my Rengemaru. When I asked about when I might expect to get some photos of the new face-up her answer was that she would send some by the end of October. Between October 13. and 28. I sent about 4 messages but none of them were replied to. Finally I got a message from her on November 1. in which I was told to wait 2-3 weeks longer. Apparently her hand got hurt and therefore she wasn't able to work on any face-ups for some time. As things like that just do happen I told her there was nothing to worry about, that I didn't mind waiting a bit longer. Around November 10. I visited her website just to browse some face-up pictures etc. What I noticed, though, was that since my last visit in September she had updated her portfolio with some more examples. As she promised to paint my doll first, before doing any other commissions, I was quite anxious. Then, she updated her website yet again with some pictures of her new Volks Michele with default Volks face-up which was just fine... but after some 2 or 3 days she posted pictures of her repainted Michele! I translated the note she posted along with these pictures using some web translator and it turned out that it was her who did the face-up! I decided to wait a bit longer until the agreed date. Quite expectedly, three weeks passed and I received no news from her. Now it's already December and I haven't heard from her for 4 weeks already. I know she deliberately ignored my PMs as I requested a read receipt for all of my PMs and apparently she did read all of them. Moreover, she kept 'bumping' her Unoa Sist sale thread. I sent her another two messages on Friday 27. and Sunday 29. but still haven't received any response. Just to note, I paid nearly $900 for this boy as I'd always dreamt of a doll with Docshul's face-up but in my worst expectations I didn't expect to be treated so unfairly and dishonestly.