I purchased a pair of pupapa glass eyes from heartless droid on monday july 6th. She asked me to send her the payment as PERSONAL so that there wouldnt be any FEES involved and I agreed since I've never had any problems buying here on DOA or practiclaly any other doll board. Little did I knwo that I shouldn't have done that because its been almost a month and I still haven't recieved my eyes and now I can't ask paypal for a refund or open a dispute If you are buying from this seller BEWARTE and dont send her personal payments! She agreed to ship me the eyes on friday the the 10th but then sent me a message saying that since they didn't have envelops in the post office she was goign to buy it elsewhere and ship them on monday and would pm me when she had shipped them. Since I hadn't recieved a pm about shipping on monday. She replied and said she had shipped them that day. Then on that next tuesday july 14th she pm's me again saying that the post office called her saying that my address was wrong and that she had to fix it to re ship them. I found this really odd since I always have everything shipped directly to my paypal adress with no such problems. By then I was really annoyed and tired of her excuses so I sent her a pm asking her if she could just issue a refund for me since its been 9 days since I paid for the eyes and they still hadn't shipped after after agreeing to ship then on said friday. Heartless_droid then replied in a rude manner saying that I should take my bussiness elsewhere and that she wouldnt issue me a full refund since she had alreafy spent money on shipping and had gone to the post twice. I replied once again that I didnt want to lose any money so I asked her to ship them again on that day (tuesday). After this last pm HEARTLESS_DROID just dissapeared and never gave me a shippign notice so I thought the eyes were on the way. Since I hadn't recieved the eyes by tuesday the 28th (By then it had been 2 more weeks since my last pm and sufficient time for the package to arrive from canada) I decided to pm HEARTLESS_DRIOD once more. I asked her when and if she had shippe dmy eyes and after that still NO REPLY. I am paging HEARTLESS-DROID becuase I want my eyes or a full refund. I have recieved packages I bought from the UK that I bought much later than her eyes and by now I am done with waiting. This transaction has been a headache and I will never purchase anything from this seller again...hopefully others who have won't have this same experience and migth read this first.