I'm hoping everything is OK. On February 4, I sent payment for a face plate and on February 12, I sent payment for a complete doll. The items were to be shipped together on the following Monday, February 13. In a PM on February 12, I was told that tracking information would be sent after the package was in the mail. I've received no tracking information and no response to PM's or emails since that time. Please contact me and let me know if everything is all right, or if there has been some issue that has prevented contact or made shipping impossible. If you are unable to complete the transaction for some reason, a refund would be fine. If the package is already in the mail, please let me know. You have pages and pages of excellent feedback, with many people stating that your communication is excellent, so I know the lack of communication is not typical. I hope you're all right. Please contact me with information about the transaction.