1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Parabox Feedback (2010)

Mar 2, 2010

    1. Parabox Feedback

      Write about your experience with this company and their products!

      Please consider answering the following questions about your experience. If there is additional information that you would like to add, please feel free!


      * What did you order?
      * When did you order?
      * Did you order directly from the company, or through a distributor or dealer?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?
       
      #1 Alewife, Mar 2, 2010
    2. * What did you order? 65cm body and a pair of SD-sized glasses.
      * When did you order? Feb. 2010.
      * Did you order directly from the company, or through a distributor or dealer? Direct.
      * How was the communication? Very good. I got an order confirmation, paypal receipt, and shipping notification with tracking number.
      * How easy was it to pay? Very easy through Paypal.
      * How long did it take to ship? They shipped the next day.
      * Was the quality appropriate for the price, in your opinion? Yes, definitely.
      * Did the item look like the sales pictures? Yes, exactly.
      * Were you satisfied with the product? Very satisfied.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Definitely! :)
      * Would you buy this company's products second-hand? N/A

      I'd like to add, they have a clear and informative website, one of the best I've seen.
       
      #2 Alewife, Mar 2, 2010
    3. * What did you order? Many 27cm bodies, heads, wigs, 60cm Anime heads, wigs, etc.
      * When did you order? February 2010
      * How was the communication? Tracking number was sent within 2 days
      * How easy was it to pay? Very--through paypal
      * How long did it take to ship? The package arrived in 4 days from when I paid.
      * Was the quality appropriate for the price, in your opinion? Absolutely!
      * Did the item look like the sales pictures? Exactly and better!
      * Were you satisfied with the product? Perfectly satisfied.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes, I would.
      * Would you buy this company's products second-hand? Yes.
       
      #3 TsukimoriKahoko, Mar 10, 2010
    4. * What did you order? wigs, eyes clothes, shoes, heads
      * When did you order? Dec 1
      * Did you order directly from the company, or through a distributor or dealer? direct
      * How was the communication? great
      * How easy was it to pay? easy
      * How long did it take to ship? one week
      * Was the quality appropriate for the price, in your opinion? absolutely
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? very
      * If you weren't satisfied, how did the company solve your problem? emailed me right away
      * Would you order from this company again? definitely
      * Would you buy this company's products second-hand? do not need to, I will buy right from them

      This company is crazy fast. I couldn't believe I got my order after only a week, and it came from Japan. The most professional company on the web! I love Parabox
       
      #4 kimber35, Dec 10, 2010