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Pipos Feedback (ALL)

Dec 17, 2008

    1. Pipos Feedback

      Write about your experience with this company and their products!

      Please consider answering the following questions about your experience. If there is additional information that you would like to add, please feel free!


      * What did you order?
      * When did you order?
      * Did you order directly from the company, or through a distributor or dealer?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?​
       
    2. I had a great experience buying my first BJD!

      * What did you order?
      Heero (Baha) Basic, large ear and tail parts for SD

      * When did you order?
      December 29th, 2008 (Korean time)

      * Did you order directly from the company, or through a distributor or dealer?
      Ordered direct from Pipos website

      * How was the communication?
      It was good for me, but I didn't have any problems, so I didn't ask any questions... All of my special requests for my doll were met, no problems!

      * How easy was it to pay?
      Quick and painless, I used paypal (just click the link to pay after you place your order). It took a little bit for my order status to reflect receipt of payment, but not long enough for me to get worried.

      * How long did it take to ship?
      I got an email saying my package shipped on January 8th (about a week and a half after I placed my order) and got it in the mail on the 12th.

      * Was the quality appropriate for the price, in your opinion?
      I think the quality is great! Even without makeup, my Baha is beautiful! He poses well and there are no seam lines. The tail and ear magnets on the SD parts seem strong and secure. I'm really happy with my purchase!

      * Did the item look like the sales pictures?
      Yep! I had a bit of confusion about the tail part for the Baha (they label the long, skinny tail "short tail part" and the short, fat one "long tail part" in the pictures... But I just made sure in the comments section of the order what tail I wanted, and there were no problems!)

      * Were you satisfied with the product?
      Yes

      * Would you order from this company again?
      Definitely! If I ever want another anthro doll, then Pipos will definitely be the place I order from.

      * Would you buy this company's products second-hand?
      Depends on what I was buying... But in general, yes.
       
    3. POSITIVE FEEDBACK.

      * What did you order? A Maestro Baha limited doll.
      * When did you order? A month and a half ago.
      * Did you order directly from the company, or through a distributor or dealer? Directly from the company.
      * How was the communication? Very good, I had some questions and were resolved very quickly.
      * How easy was it to pay? Quite easy, it was via Paypal.
      * How long did it take to ship? The doll was sent very fast, I had it in my home in about 17-20 days.
      * Was the quality appropriate for the price, in your opinion? Absolutely. At first you can think that Maestro Baha, despite being a limited doll, is expensive, but not at all, the quality of the doll is simple AWESOME, really. The work put in the make up in the whole body is just gorgeous, probably the best make uo work I have ever seen.
      * Did the item look like the sales pictures? Yes. My doll is slighty different from the one in the web, but this is obvious, since it is a hand-made work.
      * Were you satisfied with the product? Yes, very satisfied.
      * If you weren't satisfied, how did the company solve your problem? ---
      * Would you order from this company again? Yes.
      * Would you buy this company's products second-hand? Yes, if the first owner has been kind with the doll, of course.
       
    4. * What did you order? Dandy Rooney in white & LE Alice head
      * When did you order? Jan. 2009 & Feb. 2009
      * Did you order directly from the company, or through a distributor or dealer?
      directly from the company
      * How was the communication? The one question I posted on their Q&A was answered within 24 hrs. My account status was updated in a timely manner.
      * How easy was it to pay? extremely easy & I used PayPal.
      * How long did it take to ship? within the time frame specified for each. Rooney was about 3 weeks, Alice 4 weeks.
      * Was the quality appropriate for the price, in your opinion? my goodness- YES!
      * Did the item look like the sales pictures? exactly- just beautiful.
      * Were you satisfied with the product? very satisfied.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? definitely
      * Would you buy this company's products second-hand? yes

      xxoo kate :chocoberry
       
    5. * What did you order? Basic Mac with type A ears and pink face up

      * When did you order? 11 April 2009

      * Did you order directly from the company, or through a distributor or dealer? Company

      * How was the communication? Very good. Quick.

      * How easy was it to pay? Simple enough by credit card.

      * How long did it take to ship? About three weeks. Once he shipped he arrived in 5 days.

      * Was the quality appropriate for the price, in your opinion? Yes

      * Did the item look like the sales pictures? Yes

      * Were you satisfied with the product? Absolutely. My first BJD purchase and I would not hesitate to buy from them again.

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? Yes!

      * Would you buy this company's products second-hand? Yes!
       
    6. * What did you order? Basic Baha (Grey)
      * When did you order? 04/10/09
      * Did you order directly from the company, or through a distributor or dealer? Through the comapny's direct website.
      * How was the communication? Good, but I don't really like the messege board system they have.
      * How easy was it to pay? Easy, I used paypal.
      * How long did it take to ship? Two weeks- maybe a little less.
      * Was the quality appropriate for the price, in your opinion? Yes, I think so.
      * Did the item look like the sales pictures? Exactly! I was very impressed.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes.
      * Would you buy this company's products second-hand? Yes.
       
    7. * What did you order? Limited Clock Rabbit Dali

      * When did you order? 05/13/09

      * Did you order directly from the company, or through a distributor or dealer? Right through Pipos' site

      * How was the communication? very good! I asked a few questions and they quickly replied and were very easy to understand.

      * How easy was it to pay? Very; I paid via paypal.

      * How long did it take to ship? 16 days. Fastest I've ever received a doll!

      * Was the quality appropriate for the price, in your opinion? Absolutely. This is some of the best resin I've seen, and Docshul's faceup is gorgeous. Since it was a fullset I think the price was worth it compared to the regular price, too.

      * Did the item look like the sales pictures? Yes! Except for the minor change that they did! I had requested, if possible, that he get a blushed nose -- and they did it! I was surprised.

      * Were you satisfied with the product? Absolutely, 100%.

      * If you weren't satisfied, how did the company solve your problem? n/a

      * Would you order from this company again? Yes! I hope to get a gray Dali someday.

      * Would you buy this company's products second-hand? Yes.
       
    8. * What did you order? Alice Jr. Limited Fullset

      * When did you order? 05/21/09

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the Pipos site

      * How was the communication? Great! My questions were answered quickly on their Q&A Board.


      * How easy was it to pay?
      Very, I paid with Paypal

      * How long did it take to ship?
      About 19 days, I've never received a doll so fast before!

      * Was the quality appropriate for the price, in your opinion?
      Absolutely, her fullset outfit is made of fine quality fabric and lace, her resin is beautiful and smooth. Even her wig, boots and eyes are wonderful quality! Docshul's artist faceup was even more beautiful than I was expecting.

      * Did the item look like the sales pictures? Exactly like it. My doll even came with some items from the photos that I didn't think would be included in her fullset.

      * Were you satisfied with the product? Absolutely, 100%.

      * If you weren't satisfied, how did the company solve your problem? I HAD NO ISSUES WITH PIPOS. But I did decide I wanted to purchase extra hands for her a week into my waiting time and they were great and added them in my order for me.

      * Would you order from this company again? Yes! I'd like a gray Dali some day!

      * Would you buy this company's products second-hand? Yes.
       
    9. * What did you order?
      Cheese mouse limited

      * When did you order?
      29 May

      * Did you order directly from the company, or through a distributor or dealer?
      Direct

      * How was the communication?
      Standard

      * How easy was it to pay?
      Easy

      * How long did it take to ship?
      About 2 weeks

      * Was the quality appropriate for the price, in your opinion?
      Yes

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      Yes

      * If you weren't satisfied, how did the company solve your problem?
      Not applicable

      * Would you order from this company again?
      Yes

      * Would you buy this company's products second-hand?
      Yes
       
    10. * What did you order?
      PO-11 Basic Ron with default makeup, a wig, 2 sets of outfit, some furnitures

      * When did you order?
      25 July

      * Did you order directly from the company, or through a distributor or dealer?
      Ordered directly

      * How was the communication?
      Good

      * How easy was it to pay?
      I paid by paypal, so it's easy

      * How long did it take to ship?
      I received my Ron on 27 August

      * Was the quality appropriate for the price, in your opinion?
      The resin quality is very good!!! The outfits are awesome with details. Everything is well packed with lots of bubble sheets!! But it would be better if they provide face mask for the doll.

      * Did the item look like the sales pictures?
      Yes!! All look the same~~~

      * Were you satisfied with the product?
      Satisfied~~

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Sure will~

      * Would you buy this company's products second-hand?
      Maybe~
       
    11. Pipos Feedback (2010)

      PIPOS

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?
       
    12. * What did you order?
      Queen heart limited big bust nude with face up and wig
      * When did you order?
      30 - 10 - 2009 (finished layaway at 5 - 12 - 2009)
      * How was the communication?
      truly perfect !! (in both pipos site and mail)
      * How easy was it to pay?
      it was a layaway and it was very easy , I used paypal
      * How long did it take to ship?
      It shipped arround 20 - 12 - 2009 and it was here at 8 / 1 / 2010
      (it was hold to customs - mail here during the holiday period)
      * Was the quality appropriate for the price, in your opinion?
      yes it was !!
      * Did the item look like the sales pictures?
      yes it was exactly the same & the face up too!!
      * Were you satisfied with the product?
      yes I am truly satisfied!!
      * If you weren't satisfied, how did the company solve your problem?
      -
      * Would you order from this company again?
      yes I will!!
      * Would you buy this company's products second-hand?
      If I couldn't find them new & they where in a good condition yes
       
    13. * What did you order?
      Pipos Basic Cheshire with default face-up.
      * When did you order?
      February 17th
      * How was the communication?
      Fast and friendly!
      * How easy was it to pay?
      Easy, with paypal.
      * How long did it take to ship?

      It shipped on the 22nd of March, so a little over a month. But boy, when it finally shipped, it only took 3 days to come in!
      * Was the quality appropriate for the price, in your opinion?
      Definitely!
      * Did the item look like the sales pictures?
      Yep, if not better.
      * Were you satisfied with the product?
      Definitely.
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Yes! In fact, I plan on it.
      * Would you buy this company's products second-hand?
      I would If I could find a limited cheshire. :sweat
       
    14. Pipos Feedback (2010)

      Pipos Feedback (2010)

      PIPOS

      * What did you order? Pipos Baby Alice with outfit and wig plus extra wig
      * When did you order? 3/18/10
      * How was the communication? good
      * How easy was it to pay? vert east
      * How long did it take to ship? 3 weeks
      * Was the quality appropriate for the price, in your opinion? yes at first
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? initially until the faceup wiped off a
      * If you weren't satisfied, how did the company solve your problem? they are unwilling to repair it or replace the defective faceup. It was not sealed because after I wiped a drip of water off the face the lips wiped off too. and some of the face blush.
      * Would you order from this company again? no
      * Would you buy this company's products second-hand? no
       
    15. * What did you order?
      Pipos Junior Pi Robin

      * When did you order?
      13 june

      * How was the communication?
      Good. very kind and nice

      * How easy was it to pay?
      easy, paypal!

      * How long did it take to ship?
      They shipped on the 2nd of August, arrived on 5th of august

      * Was the quality appropriate for the price, in your opinion?
      yes...

      * Did the item look like the sales pictures?
      not really. the sales pics looked a little better

      * Were you satisfied with the product?
      I can say I am

      * If you weren't satisfied, how did the company solve your problem?
      n/a

      * Would you order from this company again?
      I don't know, I already have what I like most...

      * Would you buy this company's products second-hand?
      I did ^_^
       
    16. * What did you order?
      Po11 Joel girl with extra bust piece, w/faceup
      * When did you order?
      August 16
      * How was the communication?
      My husband actually opened the account and ordered, and he was pretty impressed.
      * How easy was it to pay?
      Paypal, so very easy.
      * How long did it take to ship?
      It got here on September 17, so a month...with a faceup. That's pretty quick, faster than their quote.
      * Was the quality appropriate for the price, in your opinion?
      Yes, even though they're at the higher end price-wise for dolls in this size range, they're so worth it.
      * Did the item look like the sales pictures?
      Very much so.
      * Were you satisfied with the product?
      Completely. This is our first time dealing with the company directly, but I've adopted two other Po11 dolls. They're incredibly well engineered.
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      In a heartbeat.
      * Would you buy this company's products second-hand?
      I already have...my first two Po11's were adoptions, and that's what inspired this purchase.
       
    17. * What did you order? A LE Dark Cheshire
      * When did you order? September 9th, 2010
      * How was the communication? Very clear and quick! Pipos let me add a tail to my order, hassle free, and still shipped on the promised date!
      * How easy was it to pay? Very easy, through paypal.
      * How long did it take to ship? He shipped on Oct 19th, 2010 and arrived Oct 25th
      * Was the quality appropriate for the price, in your opinion? Absolutely! His faceup and outfit are just gorgeous, top quality
      * Did the item look like the sales pictures? Yes!
      * Were you satisfied with the product? Absolutely! I love him SOOO much~
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? In a heartbeat!
      * Would you buy this company's products second-hand? Absolutely~
       
    18. * What did you order?
      The Dark Rabbit and an outfit

      * When did you order?
      September 2010

      * How was the communication?

      Very good. Emails arrived promtly, and a question left on the Q&A board was answered quickly.

      * How easy was it to pay?

      Very.

      * How long did it take to ship?

      Just under 2 months.

      * Was the quality appropriate for the price, in your opinion?

      Yes.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Totally!

      * If you weren't satisfied, how did the company solve your problem?
      n/a

      * Would you order from this company again?

      Yes.

      * Would you buy this company's products second-hand?

      Yes.
       
    19. * What did you order? Charlotte in grey resin

      * When did you order? September 2010

      * How was the communication? Excellent. I had forgotten to add the matching tail to my order, and I simply posted on their board asking if it could be added and the admin responded and added it to my order for me.

      * How easy was it to pay? Very easy with Paypal.

      * How long did it take to ship? About a month and a half.

      * Was the quality appropriate for the price, in your opinion? Definitely.

      * Did the item look like the sales pictures? Exactly like it.

      * Were you satisfied with the product? Very much so.

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? Absolutely!

      * Would you buy this company's products second-hand? Probably.
       
    20. * What did you order?
      Mac basic, an outfit and eyes (2 pairs)

      * When did you order?
      September 30, 2011

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company

      * How was the communication?

      Good, I had all my questions precisely answered on Q&A within 4 days

      * How easy was it to pay?
      Very easy, paypal

      * How long did it take to ship?

      A month, I got the shipping notice on the 30th of December. Needed to pick it up from customs on the 5th of January because there was no invoice on the box

      * Was the quality appropriate for the price, in your opinion?

      Yes

      * Did the item look like the sales pictures?
      Yes, even better

      * Were you satisfied with the product?
      Definitely

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes

      * Would you buy this company's products second-hand?
      I think so, if there were in a good condition