1. Become a DoA Archivist!
    Volunteers Needed!
    Dismiss Notice
  2. The Mod team regrets to inform the community that Mirodoll is now banned from Den of Angels. Please view the following thread:
    Mirodoll Banned from DoA
    Dismiss Notice

Planetdoll Feedback [2010]

Sep 1, 2010

    1. Planetdoll

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?
       
    2. * What did you order?
      A mini Elf Renee head on the boy's body+a mini Riz event head.

      * When did you order?
      19th July.

      * How was the communication?
      I had to initiate communication everytime. I posted on the Q&A board, and the reply time varies from 1-3 days. I also had to ask for the shipping no. as well.

      * How easy was it to pay?
      Easy with paypal, I had to figure out where to pay cause PD didnt sent an invoice or say how to pay.

      * How long did it take to ship?
      38 working days. 7 shipping days.

      * Was the quality appropriate for the price, in your opinion?
      Yes, definitely!

      * Did the item look like the sales pictures?
      No, he was much more beautiful.

      * Were you satisfied with the product?
      Pretty much yes.

      * If you weren't satisfied, how did the company solve your problem?
      N/A.

      * Would you order from this company again?
      Probably.

      * Would you buy this company's products second-hand?
      Sure.
       
    3. * What did you order?
      Mini Riz
      * When did you order?
      December 2010
      * How was the communication?
      Good
      * How easy was it to pay?
      Easy via paypal
      * How long did it take to ship?
      Doll received January 2011
      * Was the quality appropriate for the price, in your opinion?
      Excellent quality for the price
      * Did the item look like the sales pictures?
      Yes, the same
      * Were you satisfied with the product?
      Very happy with doll, well packaged and wrapped and nice resin
      * If you weren't satisfied, how did the company solve your problem?
      n/a
      * Would you order from this company again?
      Definitely
      * Would you buy this company's products second-hand?
      Yes but would probably order new as this transaction went so well
       
    4. * What did you order?
      PD Mini Elf Renee in Tan skin

      * When did you order?
      24th December 2010

      * How was the communication?
      I bascially had to contact them via their Q&A board everytime I had a query. I didn't receive any notifications of order, payment confirmation or shipping. I had to chase them up about that each time. I also had to ask them for the tracking number. And they did usually take anywhere between 2-4 days to answer a query.

      * How easy was it to pay?
      Easy enough with paypal.

      * How long did it take to ship?
      It shipped on the 29th January. I was told the 24th January but when the order status remained unchanged, I chased them up about it.

      * Was the quality appropriate for the price, in your opinion?
      Yes I think it is. The resin is a nice matte quality.

      * Did the item look like the sales pictures?
      Yes it did.

      * Were you satisfied with the product?
      Yes for the most part. I seem to be having a minor problem with the headcap but it's not a big enough issue I think to bother with. And because of the difficulty of getting in touch with them straight away, I'm not really wanting to bother.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      I don't really know to be honest.

      * Would you buy this company's products second-hand?
      Yes definitely if it was a doll I was wanting.